Reversing your thinking

Jeffrey Phillips·3 November 2020·Strategy & Innovation

...Reversing your thinking. I was speaking with a good friend whose vacation home was threatened by wildfires out west. We spoke about issues like climate change, and controlled burns and other issues that lead to more fires, and more destructive fires. His parting shot to me was – you are… Read More...

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It’s beginning to look like a very early holiday season, everywhere you go

Tony D'Onofrio·29 October 2020·Customer Engagement

...Roundup of the Latest Holiday Season Retail Forecasts. With COVID-19 severely impacting retail across the globe, of great interest has been the continuing research and predictions of the 2020 holiday shopping season. For the world’s two largest economies, China and the United States, the good news is that after very… Read More...

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Part 4 – The new discourse of Work: personal realisation

Sergio Caredda·27 October 2020·People & Change

...Our Ultimate Quest for the Meaning of Work has started with a Brief History of Work, where I tried to analyse the evolution of the meaning of work across time. I have then explored the framework of The Discourses of Work that I built, to… Read More...

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What if this is the “new normal”?

Jeffrey Phillips·21 October 2020·Strategy & Innovation

...In a way, I’m kind of glad that fewer people are talking about the idea of things “getting back to normal”.  The part of me that craves consistency and safety wants to go back to the way things were – more predictable, less fraught with problems and challenges like COVID. Read More...

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Coronavirus and the hazards of experts

Rod Collins·21 October 2020·Strategy & Innovation

...In his best-selling book Moneyball, Michael Lewis tells the true story of how the Oakland A’s general manager Billy Beane built a competitive team on a very limited budget by defying the conventional wisdom of baseball experts. Instead, Beane relied upon an unconventional sophisticated data analytics approach to scout and evaluate… Read More...

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A real-life take on the Cyber Security skills gap

JC GAILLARD·21 October 2020·People & Change

...The security industry must rebuild its narrative to attract more raw talent at all levels. You don’t have to go far these days to find security professionals complaining about skills shortages, and countless media outlets relaying their views. But there are at least two sides to this argument and the… Read More...

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To avoid bias when hiring or assigning roles, imagine a green square

Matthew Treagus·20 October 2020·People & Change

...I believe I am sharing a helpful technique here and hopefully not revealing something embarrassing about my inner thought processes. Visualize a hospital consultant, an executive assistant, an airline pilot, an American security guard, a seasonal fruit-picker, a chef in a Chinese takeaway, a primary school teacher…… Read More...

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When everyone leads – understanding leadership

Karen Ferris·14 October 2020·People & Change

...You have a choice. You can accept the status quo or you can step up and become the leader you are looking for. Stop waiting and start leading. Leadership is not bestowed. It is not a title. It is earned through action and example. “Leadership is… Read More...

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Visual AI on the edge of revolutionizing retail

Tony D'Onofrio·13 October 2020·Customer Engagement

...“We are laser-focused on continuous improvements to customers’ experience across our stores. By leveraging Everseen’s Visual AI and machine-learning technology, we’re not only able to remove friction for the customer, but we can also remove controllable costs from the business and redirect those resources to improving the customer experience even more.” – … Read More...

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The culture and leadership turnaround at Citizens Bank of Edmond

Hilton Barbour·13 October 2020·People & Change

...I’m always fascinated by the incredible organizations that this interview series has introduced me to. Organizations achieving incredible things, often under the most pressing and difficult circumstances, and finding novel ways to push through with resilience and humility. I’m even more impressed when I see the subsequent impact they’re able… Read More...

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When everyone leads – look up

Karen Ferris·13 October 2020·People & Change

...When everyone leads – look up. You have a choice. You can accept the status quo or you can step up and become the leader you are looking for. Stop waiting and start leading. Leadership is not bestowed. It is not a title. It is earned through action and example. Read More...

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Part 2 – The Discourses of Work through History

Sergio Caredda·13 October 2020·People & Change

...Discourses. Our Ultimate Quest for the Meaning of Work has started with a Brief History of Work, where I tried to analyse the evolution of the meaning of Work across time, with a specific focus on western culture. We have seen that Work has had different meanings, often associated with… Read More...

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