What Will Happen When Workers Carry Out Their Jobs In Half The Time?

James Leighton Davis·2 March 2016·Strategy & Innovation

...Nearly 20 years ago McKinsey published an article on the potential impact of transformation they were seeing in the global marketplace. This week, I thought it interesting to summarise their findings and to stimulate a debate - has what they predicted come to pass? Read More...

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Agile Marketing – It’s not the technology, stupid

Simon Wyk·2 March 2016·Strategy & Innovation

...Every day my LinkedIn feed is full of advice on how to implement a new CMS for more agile marketing outcomes. It’s as if marketing automation is the holy grail that’s going to deliver transformation and spare us the challenges of disruption. If only. Read More...

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Is Your Business A Potential Target For The Next Digital DISRUPTION?

Logan Nathan·2 March 2016·Strategy & Innovation

...Having the potential to turn the sails in favour of neophytes and bring down incumbents, Digital Disruption is reshaping markets with the speed and force that has no match in history!  Survivors are those businesses that are pro-actively adopting digital, but in order to thrive, they must also innovate new business models to keep pace with the digital age! Read More...

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Build Real Time Applications using Spark

Birendra Kumar Sahu·2 March 2016·Data & Analytics

...Why Spark? Because Spark is a general-purpose framework for cluster computing, it is used for a diverse range of applications. Spark will add significant value to the increasingly hybridized world of big data tools and platforms. Spark and its component technologies—as a unified stack or as discrete components—will quickly find their spot of use cases, applications and deployment zones where they sparkle brightest. Read More...

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How bosses should really communicate with teams

Ted Bauer·2 March 2016·People & Change

...If you look below, you've basically got four options via Kim Scott, who's worked at Google and Apple. Her overall principle is called 'radical candor,' and much of how it works is outlined here. There are any number of four-quadrant ideas in American business -- here's an example of one geared towards productivity -- and Scott's works this way: Read More...

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Video: Can Service Pros Over 40 Succeed In Digital?

Randy Shattuck·2 March 2016·Customer Engagement

...You Don’t Need To Be A Digerati To Master Digital Marketing Read More...

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Internet of Things – $1.2 Trillion Retail Opportunity?

Grant Martin·24 February 2016·Enabling Technologies

...In a recently published McKinsey study "The Internet of Things (IoT): Mapping the Value Beyond the Hype", the retail industry is ranked fourth highest in potential and economic impact over the next decade, as highlighted below. McKinsey defines the retail environment broadly "as physical spaces where consumers engage in commerce, considering or purchasing goods and or services". This includes traditional stores, such as, department and grocery stores, as well as showrooms where goods are on display but not available for sale. It also includes physical spaces where services are purchased, such as, banking halls, theatres and sports arenas – anywhere consumers consider and or buy; such as self-checkout, in-store offers, extra. The analysis covers only physical environments where IoT technologies can be deployed, not online retailing. Read More...

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The First-Ever Account-Based Marketing Framework: Extending from the Buyer’s Journey to the Customer’s Journey

Sangram Vajre·16 February 2016·Customer Engagement

...It seems like every time I write something about account-based marketing (ABM) it’s the “first-ever.” For example, the first-ever ABM MarTech stack, writing the first-ever ABM book, or hosting the first-ever #ABMChat on Twitter. The reality is, we… Read More...

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Selecting & implementing the right Key Risk Indicators (KRIs)

Vimal Mani·26 January 2016·Strategy & Innovation

...Why KRIs are important for an organization? KRIs are indicators of the ongoing changes happening in the risk profile of an organization.  KRIs enable an organization to be proactive in taking risk prevention/protection actions in a timely manner. KRIs Highlight the current risk… Read More...

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What to look for during a Business Process Review

Vimal Mani·26 January 2016·Strategy & Innovation

...These days most of the business organizations are having one or another kind of business transformation initiatives as part of their annual strategic agenda. During the execution of most of these transformation engagements, somewhere organizations will end up in the need of reviewing their Business Processes to make them much simpler, leaner and give better yield in reduced cycle time.  Read More...

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The Journey Of Change

Derek Miers·25 January 2016·People & Change

...“Would you tell me, please, which way I ought to go from here?' 'That depends a good deal on where you want to get to,' said the Cat. 'I don't much care where -' said Alice. 'Then it doesn't matter which way you go,' said the Cat.” Lewis Caroll, Alice in Wonderland And for many corporations, it is challenging to set the direction.[1] They don’t know where they are; have no map or compass, and only a vague idea of the objective in the distance. We are all familiar with the analogy of transformational change as a journey, but seldom do we stop and think just how powerful and compelling that analogy can become. We all interpret the concept differently, so let’s explore how we can communicate and use the concepts. Read More...

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Insurance – Is continuity about to be King?

Richard Morecroft·21 January 2016·The Case For Digital Transformation

...The insurance market is fast becoming the next industry to grasp the nettle and move into the new digital world. In many ways, this digital transformation is similar to the story of Telco. Since 2003 Telco’s have been investing in digital, primarily as a way to reduce the cost of acquiring and servicing customers. Today this is a major push for the insurance industry too, and technology is now more flexible than ever, meaning comparison websites have been a huge source of digital business for all insurers over the years. Read More...

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