What is the driving power behind a successful community?

Sebastian Haire·17 November 2016·People & Change

...As innately social creatures, we thrive being part of communities. Since the dark ages we have belonged to a tribe, community, grouping, company, town, county, country, region. It's something we take great pride in, get passionate about and go to war over. Read More...

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What Makes a Good Leader

Sebastian Haire·17 November 2016·People & Change

...Leadership is a funny old thing and something that at some point in your life we will all have to deal with. This could be in sports, youth work, teaching, corporate or political environments. All have their unique subtleties, requiring different skill sets and experiences. There are of course qualities that transcend all sectors such as vision and inspiration (there are many more of course), but I want to focus on what makes a good leader in the world of start-ups and in particular tech start-ups. Read More...

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The Filter Bubble Explained: Why You Didn’t Expect Trump’s Victory

Dana Damanhouri·17 November 2016·Customer Engagement

...Just because your social media is infested with Trump haters doesn’t mean someone else’s feed is. You might be wondering how and why Trump won when all your Facebook, Twitter and Instagram feeds were against him this whole time. Read More...

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CIO Priorities for 2017 – Managing the Tech and Talent Challenges

Peter Goral·16 November 2016·People & Change

...The approach of a new year brings about thoughts for the future.  For CIOs, it's a time to consider the year ahead and create a priority list for both staffing needs and the platforms and tools that will be refined or implemented. The challenge lies in finding capable team members to lead the latest initiatives and to put in place new solutions that will improve internal efficiencies while driving positive customer experiences. Read More...

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Mobile enablement in the Digital age

Sandeep Raut·15 November 2016·Enabling Technologies

...Gone are the days when we used to carry big fat wallets filled with cash, coins, multiple credit cards, business cards, travel tickets, movie tickets, personal notes, receipts, papers with names, numbers, and the list goes on! Read More...

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Data, Distribution & Healthcare – Gianrico Farrugia, Mayo Clinic

Carla Curtsinger·15 November 2016·Strategy & Innovation

...Gianrico Farrugia, CEO of the Mayo Clinicin  Florida, believes we are in the midst of a fourth industrial revolution, but in his keynote address at the recent NG Healthcare Summit, he said healthcare is playing catchup when it comes to distribution.   Read More...

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RIP annual performance reviews

Carla Curtsinger·15 November 2016·People & Change

...Ten percent of Fortune 500 companies have eliminated their yearly performance reviews in favor of solutions that provide continuous, real-time feedback. Master of Ceremonies Carla Curtsinger examines the reasons behind the switch. Read More...

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When Fraud Prevention Prevents ECommerce

Shawna Ryan·15 November 2016·Cyber Security

...Michael Reitblat, the Founder and CEO of Forter, an online fraud prevention company, is helping brands streamline their ecommerce fraud protection for a better customer journey.  In our latest GDS Video Snack, Shawna Ryan, Editor at Meet The Boss TV, looks into the dilemma of online fraud prevention, and how the checks and balances to stop criminals can actually be a barrier to successful ecommerce. Read More...

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John Lewis on Fulfilment Challenges in the Online World

Sasha Qadri·15 November 2016·Customer Engagement

...Online fulfilment is a customer norm and a retailer challenge when it comes to profitability. Just one of the interesting challenges discussed at our NG Retail Summit. In our latest GDS Video Snack, David Meredith, Head of Operations at John Lewis explains why that online fulfilment comes at a cost for retailers. Read More...

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Leadership behaviour

Carla Curtsinger·14 November 2016·People & Change

...How should your HR department determine the behaviors that will help your organization meet its performance goals? Stevens Sainte-Rose, CHRO for Walgreens, recommends looking "outside - in". Read More...

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Philips & Barclaycard on Digital Disruption – Real or Hype?

Sasha Qadri·14 November 2016·The Case For Digital Transformation

...In our latest GDS Video Snack, Sasha Qadri asks leaders at Philips, Barclaycard and Ariadne Capital if digital disruption is real or just hype.   Read More...

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Is marketing becoming a data-driven role?

Ben Thompson·14 November 2016·Customer Engagement

...Gartner recently found that 89% of companies plan to compete primarily on customer experience over the next 12 months – and data is playing a key role in helping them meet that goal. Read More...

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