Macy’s and next generation smart loss prevention solutions

Tony D'Onofrio·4 March 2019·Customer Engagement

...Over the last several months I have had the pleasure of spending time with Asset Protection (AP) leaders at Macy’s in New York. The visits were sparked by news articles and industry discussions on their advanced deployments of RFID and the smart integration of this Internet-of-Things (IoT) technology into the… Read More...

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How to achieve the brand authenticity you need to succeed in the digital economy

Phil Darby·28 February 2019·Customer Engagement

...In a great article on City AM early last year, Luke Graham talked of a subject that I have been ranting about for years – authenticity. I have tended to use a different word – consistency – but the meaning and the message is the same – lack of consistency –… Read More...

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Uncover the innovators

Hutton Henry·28 February 2019·People & Change

...As the new financial year looms and projects are soon to kick off, it might be good to pause and consider the team before embarking on your next major technology initiative. Of course, there’s a lot of pressure to “get going” and start building new business solutions, but we think… Read More...

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7 ways to build a sustainable and vibrant online community

Antony Cousins·27 February 2019·Customer Engagement

...Building online communities has exploded. Everyone wants to build one for many different reasons, but vying for people’s spare time is getting harder and competition is fierce. So many communities fail, but here are 7 ways you can increase your engagement and chances of success. 1. Be clear about what… Read More...

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How ISO can lead manufacturers into the future

Nathan Sykes·26 February 2019·People & Change

...Having an ISO certification is becoming more and more necessary across a variety of industries, especially in manufacturing. ISO stands for International Organization for Standardizations, and it signifies proper training and structure within a company or organization. What does “properly” mean in this context? It means a lot of different… Read More...

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What is Item Response Theory?

Kevin Gray·26 February 2019·Data & Analytics

...Some marketing researchers and data scientists are quite familiar with Item Response Theory (IRT) but I suspect they are in the minority, and many will have never heard of it. It is a fairly technical subject. I came into contact with IRT through psychometrics and educational psychology and it has… Read More...

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The modern supply chain

Nathan Sykes·26 February 2019·Enabling Technologies

...There’s an upper limit to the amount of foresight and intuition human beings can bring to any complex process. Beyond that, we need to rely on technology and the gathering of data. The modern supply chain is a wonder of engineering and human cooperation, but it’s come to rely on… Read More...

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FAQ 2: How to connect with digital experts?

Lindsay Herbert·25 February 2019·Strategy & Innovation

...Lindsay Herbert, keynote speaker and author of the acclaimed book ‘Digital Transformation’ continues her series answering frequently asked questions on the subject of digital transformation. Here Lindsay answers the question, “How can I build relationships with digital experts outside my company to further our innovation efforts?”. Transcript:… Read More...

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8 business benefits of DevOps

Nathan Sykes·21 February 2019·Delivery

...DevOps is a movement heavily rooted in IT, that much is obvious — as are the many benefits it can provide. But what’s generally not talked about are the many benefits it contributes to the overall business side of things. According to a survey that involved 1,770 senior business… Read More...

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Retail vs. online: How emerging technologies give bricks-and-mortar the upper hand

Nathan Sykes·21 February 2019·Customer Engagement

...For what feels like many years now, we’ve all been bracing for the impending collapse of brick-and-mortar retail — and it hasn’t happened yet. Instead, what we’re seeing is a proliferation of technology that’s helping retail stores stay relevant and compete realistically with bigger e-commerce companies. Which technologies make the… Read More...

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Innovation is far from dead in Europe it just needs recalibrating in its focus

Paul Hobcraft·20 February 2019·Strategy & Innovation

...Innovation is far from dead in Europe was a summary offered in a report by Deloitte that came out on 29th January 2019 called “Innovation in Europe“. It offers some excellent insights on the state of innovation. There is no denying that Europe is feeling competitive… Read More...

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Why every company is a software company

Rod Collins·20 February 2019·Delivery

...In February 2001, seventeen software developers gathered in Snowbird, Utah to handle a conundrum that was increasingly thwarting their work. Despite following the proven protocols for building quality software applications, many of their efforts were missing the mark. These protocols were based on the assembly line model that had been… Read More...

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