Resilience – Connection

Karen Ferris·25 February 2020·People & Change

...In this series, I am introducing you to the twenty superpowers that leaders need to possess to create an environment for resilience. This is an environment in which individuals and teams are resilient in the face of constant change. Individual resilience is critical when the world around us is… Read More...

 thedigitaltransformationpeople.com· 0 Shares

Two mindset shifts to thrive in a world of constant change

Steve Charles·25 February 2020·People & Change

...Only 27 of the world’s top 100 companies in 1999 remain at the top in 2019. Since 1999 the pace of change has accelerated, fuelled by massive interconnectivity, intelligent automation and autonomous systems driven by high-performance software, powered by low cost and ultra largescale computing. In this so-called fourth Industrial… Read More...

 thedigitaltransformationpeople.com· 0 Shares

The Coronavirus and its predictable future for Retail

Tony D'Onofrio·25 February 2020·Customer Engagement

...This week, I was invited by Rethink Retail to speak about the actions retailers should be taking in response to the growing global concerns with the coronavirus. In this article, I will summarize some of the information shared in the podcast plus additional post analysis insights with… Read More...

 thedigitaltransformationpeople.com· 0 Shares

It’s not what you know, it’s how fast you learn

Rod Collins·19 February 2020·Strategy & Innovation

...In his best selling book The Lean Startup, Eric Reis relates the story of how he discovered the value of rapid customer feedback. In one of his early entrepreneurial ventures he had a product idea that he felt sure would be a market success. He poured all his knowledge, his best… Read More...

 thedigitaltransformationpeople.com· 0 Shares

Resilience – Psychological Safety

Karen Ferris·19 February 2020·People & Change

...In this series, I am introducing you to the twenty superpowers that leaders need to possess to create an environment for resilience. This is an environment in which individuals and teams are resilient in the face of constant change. Individual resilience is critical when the world around us is… Read More...

 thedigitaltransformationpeople.com· 0 Shares

Why customer experience needs to top every business leader’s agenda

Richard Chiumento·19 February 2020·Customer Engagement

...Customer Experience (CX) has climbed right to the top of the corporate agenda with companies committing more resources and talent to the discipline. According to analyst Gartner’s 2019 Customer Experience Management Survey, nine in 10 organisations now have a chief experience officer (CXO) or chief customer officer (CCO) or equivalents,… Read More...

 thedigitaltransformationpeople.com· 0 Shares

Why storytelling is key to marketing and user experience design

Garret Keogh·17 February 2020·Customer Engagement

...We’re all vying for audience attention. You’re there trying to promote your service or product whilst your audience’s social media feeds are full of pictures of somebody’s baby, Christmas dinner, and that cute cat doing something adorable! All things that pull on people’s emotional heartstrings. So you need to… Read More...

 thedigitaltransformationpeople.com· 0 Shares

Towards a new profile for the CISO

JC GAILLARD·13 February 2020·Cyber Security

...A decade of firefighting has taken its toll on the CISO profession. The role of the CISO is changing. If that was ever the case, it can no longer be seen JUST as a technical role. In some industries, it is being challenged by the world-wide tightening of regulations around… Read More...

 thedigitaltransformationpeople.com· 0 Shares

Will collaborative leadership spell the end for the traditional C-suite?

Richard Chiumento·12 February 2020·People & Change

...The structure and set-up of the C-suite has essentially remained the same for decades. And while the top tier can vary in its effectiveness due to all sorts of factors – including personalities, group dynamics and capabilities – it has largely been seen as a fit for how the majority… Read More...

 thedigitaltransformationpeople.com· 0 Shares

Can Europe’s automotive sector change quickly enough?

Lee Bryant·12 February 2020·Strategy & Innovation

...Tesla’s soaring (possibly overvalued?) stock price, and its continued ability to design and deliver market-leading electric vehicles, raise some serious questions about the structure and culture of the incumbents in the automotive sector. Bosch CEO Volkmar Denner warned this week that we may already be past ‘peak car’ and Volkswagen’s… Read More...

 thedigitaltransformationpeople.com· 0 Shares

Resilience – Autonomy

Karen Ferris·12 February 2020·People & Change

...In this series, I am introducing you to the twenty superpowers that leaders need to possess to create an environment for resilience. This is an environment in which individuals and teams are resilient in the face of constant change. Individual resilience is critical when the world around us is… Read More...

 thedigitaltransformationpeople.com· 0 Shares

Why software won’t eat the world

Greg Satell·12 February 2020·Strategy & Innovation

...In 2011, technology pioneer Marc Andreessen declared that software is eating the world. “With lower start-up costs and a vastly expanded market for online services,” he wrote, “the result is a global economy that for the first time will be fully digitally wired — the dream of… Read More...

 thedigitaltransformationpeople.com· 0 Shares