Strategies for Monetizing Data: 2018 and Beyond

Ronald van Loon·9 July 2018·Data & Analytics

...The data revolution is here, and it creates an investment priority for enterprises to stay competitive and drive new opportunities. One of the brightest areas is data monetization, which describes how to create economic benefits, either additional revenue streams or savings, utilizing insights provided by data resources. With B2B and… Read More...

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3 Tips to Improve Cyber and Privacy Board Reporting

Judy Selby·4 July 2018·Cyber Security

...Corporate boards are facing mounting pressure concerning their oversight of data security and privacy risks. Regulatory guidance, emerging regulatory requirements, fines, and lawsuits combined with technological advances and changing business… Read More...

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How To Sell Professional Services Today – Part 5

Randy Shattuck·3 July 2018·Customer Engagement

...Selling professional services is ultimately about getting the right client to say yes to your proposal. But this raises an important question. Who are the right clients? In my experience, this will vary depending on whether you sell services to businesses or individuals. But here is something that will not vary. For you to… Read More...

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5 Keys to Creating a Data Driven Culture

Ronald van Loon·3 July 2018·Data & Analytics

...Businesses across the world are embarking towards a digital data transformation. The transformation has really sped up during the last decade or two, and progress towards it has become even faster. Now we stand at an important moment in time, where digital technologies are massively influencing the way most customers interact… Read More...

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Managing Risks in a Hyper-Connected World

Rod Collins·3 July 2018·Cyber Security

...A simple fact of life is that life is not risk free. Every time we step into a car, shake another’s hand, or even eat a meal, we are exposing ourselves to the risks of an accident, catching the flu, or contracting food poisoning. Granted these risk possibilities are generally… Read More...

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Creating Customer Constellations – Episode 3: Developing Your Constellation Strategy

Samuel Church·2 July 2018·Customer Engagement

...The Customer Constellation Model – Recap. In my first article, I set out the key components of the Customer Constellation model. The purpose of the model is to help businesses develop optimal customer engagement strategies by creating Constellations of brightly lit Stars across the customer universe. The premise being that, like… Read More...

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The Ten Most Valuable Global Retail Brands

Tony D'Onofrio·2 July 2018·Customer Engagement

...Being a firm believer that branding is a critical component to the future success of all companies, every year I look forward to the latest edition of the BrandZ Top 100 global brands report. Disruption, disintermediation, and differentiation are the three words that stood out… Read More...

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News in Digital from The Digital Transformation People Issue #16

News In Digital·2 July 2018·The Case For Digital Transformation

...With so much written about AI as the technology to accelerate transformation it is ironic that so much of our ability to extract value from it is dependent on how we manage and organise our own biological intelligence – people. It really is all about the people and you’ll… Read More...

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Digital Meets 5G; Shaping the CxO Agenda

Ronald van Loon·14 June 2018·Enabling Technologies

...Digital Meets 5G.  The age of technology is way past its nascent stage and has grown exponentially during the last decade. In my role, travelling to events and meeting with thought leaders I am aware of the developments made across different technological fronts. During these events I have had the… Read More...

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Why are we still talking about the reporting line of the CISO?

JC GAILLARD·13 June 2018·Cyber Security

...The right reporting line is the one that works. Period. Why are so many organisations and security professionals still worried about the reporting line of the CISO? This is one of the oldest and most consistent debate agitating the security industry, and it looks far from resolved. It has… Read More...

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Business Intelligence – Top Influencers, Brands and Publications

Joe Fields·6 June 2018·Customer Engagement

...Business intelligence (BI) refers to technologies, applications, infrastructure, tools and best practices for the collection, integration, analysis, and presentation of business information to improve and optimize decisions and performance. Business intelligence can be used by companies to support a wide range of business choices ranging from basic operating decisions such as product… Read More...

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Omnichannel Banking: The meaning, examples, benefits, and challenges

Kostiantyn Didur·31 May 2018·Customer Engagement

...Omnichannel approach appeared in retail in the early 2010s. Since then, it’s been making its way into industries like telecommunications, media, and retail banking. With omnichannel banking, financial institutions can cut costs through process automation and boost revenues thanks to superior customer experiences. All at the same time. Does… Read More...

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