Digital Disruption: How to get scientific about sales
In our latest GDS Video Snack, Sasha Qadri, Editor at MeetTheBoss TV looks at how…
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Customer Engagement
Can telcos compete with OTT providers on customer experience?
Can telcos ever get customer experience right, or is their culture driving them to commoditization?…
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Marketing Misspellings
In our latest GDS Video Snack, Shawna Ryan, Editor at Meet The Boss TV, asks…
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Shape up, Ship Out: The Ecommerce & Retail Shipping Dilemma
In our latest GDS Video Snack, Shawna Ryan, Editor at Meet The Boss TV, asks…
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Loyalty, shopping preferences, customer life cycle management and transactions.
Reward is a big data company. Every year, we track a few billion transactions worth…
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Air-miles and big data
Airlines are starting to figure out that their highest fliers might not be their most…
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The ultimate power couple – A marriage of the CIO and CMO.
After spending a considerable amount of time at CIO and CMO summits over the past…
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How data helps omnichannel retailers meet customer expectations
How does unifying your online and offline consumer data help gain the edge when it…
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Humanizing Digital: How CMO’s Put A Face to Their Products
In our latest GDS Video Snack, Shawna Ryan, Editor at Meet The Boss TV, asks…
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How the CIO can improve customer service by 65% right now
Rogers Communications saw a 65% increase in customer satisfaction and a 65% decrease in customer…
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Catching the Pokemon Future of Retail
The week before last I had the pleasure of attending a two-day Executive technology briefing…
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