Automation and RPA: the future – The Automation Journey – Part 5

Jeremiah Jeschke·7 June 2020·Enabling Technologies

...“In our bank we have people doing work like robots. Tomorrow we will have robots behaving like people.” John Cryan, CEO of Deutsche Bank.  When you understand how automation works with Robotic Process Automation (RPA) tools, you see how your business can run so much better. You see, while both… Read More...

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Are the Robots here to stay? A simple overview of Robotic Process Automation (RPA)

James Gaskin·9 September 2019·Enabling Technologies

...Robotic Process Automation (RPA) is a form of automation where intelligent software processes, referred to as “Robots” take over repetitive and rule-based tasks that would have otherwise been performed by human beings. My first experience of RPA was a simple one……taking a customer telephone number from Cisco CTI passing it… Read More...

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Could RPA make procurement jobs more human?

Bertrand Maltaverne·22 March 2019·Enabling Technologies

...Procurement is, by nature, in the business of relationships. Whether it’s managing suppliers or stakeholders, the success of any procurement organization relies heavily on building relationships between people. Despite this, many procurement professionals do not have the time to focus on the human side of their job. Data collection, reporting,… Read More...

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What is Robotic Process Automation (RPA)?

Nicole Sharon Schultz·9 May 2018·Enabling Technologies

...Still don’t know what robotic process automation (RPA) is? Don’t worry – you’re not alone. In our recent poll, we discovered that 66% of accounting and finance professionals either haven’t heard of it or were uncertain of what the term means. So, we’d like to take this opportunity to introduce… Read More...

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The importance of connecting innovation across your operations, finance and back-office when introducing RPA…

Micha Veen·30 January 2017·Strategy & Innovation

...Many consultants involved in or defining business cases for finance and other business transformations, are highlighting the importance of introducing Robotic Process Automation (RPA) to deliver cost savings. And although RPA is key to deliver these cost savings, it's important to understand that RPA requires some prerequisites. It's therefore important to recognise the two following elements: Read More...

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Learning the ropes of Robotic Process Automation (RPA)

Indra Chourasia·30 November 2016·Enabling Technologies

...Financial Services firms are constantly exploring transformation opportunities in these times of disruptive change. While several innovation and next-gen fintech ideas remain on the drawing board - jostling to get attention for business sponsorship and an implementable plan, Robotic Process Automation (RPA) is silently finding a well-carved place in back-office processes labyrinth of firms. Read More...

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UK Retailers and Omnichannel Offerings: Why They Fall Behind Their US Counterparts

James Leighton Davis·7 September 2016·Customer Engagement

...Compared to their US rivals, UK department stores are losing ground when it comes to omnichannel retail and introducing omnichannel experiences that satisfy consumers' growing demands, research finds, raising serious considerations about the future of UK's high street, especially after the fall of retailers Austin Reed and BHS not long ago. With more than two centuries of experience, thousands of staff, and 100+ shops, neither brand managed to keep up with the increase of online shopping (their online presences and websites were developed too slowly) and the fact that more suitors have entered the arena. Read More...

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Governing Across Boundaries

Roland Deiser·16 April 2025·People & Change

...Continuing on with my series on Business Ecosystem Leadership which delves into the nine dimensions of the capability framework, this one deals with the ability to mitigate the governance realities of one’s own organization with the very different governance requirements in business ecosystems. It’s a critical dimension… Read More...

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What to do about Fragile Systems

Jim Wilt·29 September 2023·Delivery

...When we look at legacy systems built on out-of-support platforms in deprecated languages using dated data repositories, we can easily relate to their fragility. We’ll discuss this in Part 1. However, there are also new products built on less solid foundational practices that introduce a whole new level of… Read More...

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Visual Process Discovery – Why is this outdated tech still in use?

Jeremiah Jeschke·14 February 2022·Enabling Technologies

...Decoding the workflows of the digital workforce has been the goal of millions of people since the introduction of the computer in business operations. Visual Process Discovery tools seemed to be the answer to peek into the work lives of our employees. Discover why this decade old idea… Read More...

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Top Posts Curated By The Digital Transformation People 9th to 21st Dec 2021

Tim Ellis·21 December 2021·The Case For Digital Transformation

...Welcome to the Christmas edition of The Digital Transformation People Community Digest   As you settle down to enjoy the Christmas Holidays, reading a newsletter probably doesn’t feature highly on your to do list 🙂 Good news though! – everything here and… Read More...

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