Using culture to drive identity and innovation at US bank Quontic

Hilton Barbour·31 August 2020·People & Change

...In this series of interviews on the impact of Culture on Digital Transformation, I’ve had occasion to interview a broad cross-section of organizations in the Financial Services sector. That shouldn’t come as a surprise as the industry – from Schedule A banks to Insurers to feisty FinTech innovators – is… Read More...

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Breakthrough innovation and corporate antibodies

Rod Collins·25 August 2020·Strategy & Innovation

...Back in 2013, The Harvard Business Review featured several articles on how companies could “put the breakthrough back into innovation.” In one of the articles, authors Regina E. Dugan and Kaigham J. Gabriel highlighted a problem that continues to plague businesses today: most companies have difficulty delivering breakthrough innovation. While the majority… Read More...

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Proactive orchestration with 5 easy guiding principles – taking PMOs to a higher plane

Gaye Clemson·25 August 2020·People & Change

...There’s been lots of talk recently, by pundits and thought-leaders about business transformational change being very different from more traditional types of change. After nearly three years as a business transformation orchestrator, I concur with Michael Wade, James Macauley, Andy Noronha and Joel Barbier in their recent book, Orchestrating… Read More...

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It’s the end of the world as we know it, and I feel fine

Jeffrey Phillips·25 August 2020·People & Change

...For those of you who were listening to the radio and, yes, buying compact discs back in the 1990s, you may recognize the headline of this post as the title to a R.E.M song.  It also depicts what innovators and entrepreneurs should be thinking in the middle of this COVID… Read More...

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Deadly spikes in retail violence in the continuing surreal year 2020

Tony D'Onofrio·25 August 2020·Customer Engagement

...The Wall Street Journal recently reported a sharp rise in deadly violence in major USA cities. Their analysis of crime statistics among the nation’s 50 largest cities found that reported homicides increased 24% so far this year. “Police, researchers, mayors and community leaders see a … Read More...

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Strategy in a post-digital world

Greg Satell·25 August 2020·Strategy & Innovation

...For decades, the dominant view of strategy was based on Michael Porter’s ideas about competitive advantage. In essence, he argued that the key to long-term success was to dominate the value chain by maximizing bargaining power among suppliers, customers, new market entrants and substitute… Read More...

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Some marketing science case studies

Kevin Gray·25 August 2020·Data & Analytics

...Analytics is not software. Software is not analytics. Software and analytics do not make management decisions. They are tools that help managers make decisions. Many analytic tools are now available in user-friendly software packages. User friendly doesn’t mean easy to use skillfully, however. That requires formal education in research methods and statistics and… Read More...

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13 Reasons Why – #9 Optimism

Karen Ferris·25 August 2020·People & Change

...Optimism. I recently did a series of short videos on LinkedIn entitled 13 Reasons Why exploring why every organisation needs to invest in building and sustaining a workforce that is resilient in the face of constant, uncertain, complex, volatile and ambiguous change. I received positive feedback on the series… Read More...

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Cross-Platform Integrations – Why ExxonMobil and Bandsintown should do a deal

Peter Evans·24 August 2020·Strategy & Innovation

...It may seem like an idea out of left field, which it is, but there are solid reasons why ExxonMobil and Bandsintown should do a deal to leverage their respective digital ecosystems.   It may seem like a weird match.  ExxonMobil is a giant oil company.  Bandsintown is a digital platform… Read More...

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13 Reasons Why – #8 Growth Mindset and Grit

Karen Ferris·12 August 2020·People & Change

...Growth Mindset and Grit – I recently did a series of short videos on LinkedIn entitled 13 Reasons Why exploring why every organisation needs to invest in building and sustaining a workforce that is resilient in the face of constant, uncertain, complex, volatile and ambiguous change. I received positive feedback… Read More...

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Working from home – the upsides

Kevin Gray·12 August 2020·People & Change

...One of the few upsides of the Corona crisis has been that many organizations are now forced to reconsider their traditional work arrangements. A “symptom” of this is that WFH, working from home,  has become a popular acronym. When I established my consultancy in 2008, I chose to keep my… Read More...

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The Future is Now – The Automation Journey – Part 6

Jeremiah Jeschke·10 August 2020·Enabling Technologies

...Everyone in business is talking about automation, especially with COVID-19 going on at the moment. However, there’s so much information regarding automation out there that it can seem overwhelming. This is why we’ve taken you on the Automation journey over the past few weeks, to break it down into understandable… Read More...

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