7 ways Artificial Intelligence can help Internal Communicators

Antony Cousins·26 January 2017·Enabling Technologies

...The business world is buzzing with terms like machine learning algorithms, Natural Language Processing (NLP) and sentiment analysis but these Artificial Intelligence or ‘AI’ tools are often focused on consumer facing products and services. So how can they help Internal Comms? Here’s 7 ways AI-powered collaboration platforms can make your life easier: Read More...

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Silos are Murdering your Business

Ted Bauer·26 January 2017·People & Change

...The silo effect is everywhere in business. If you've never heard of the concept and have some strength to lift off the rock you've been living under, here's the deal: for decades (centuries?), we've organized business according to functional expertise. That, in turn, creates silos. Silos are essentially departments. So you've got marketing, sales, IT, operations, etc. The Silo Effect is when leadership of each department begins (a) believing their department is the one that truly matters to the business and (b) only communicating within their own department. Read More...

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How to Discover Hidden Value in Your Customer Journey

Ronald van Loon·26 January 2017·Customer Engagement

...The world of business and customer service has changed immensely over the past few years. Whereas once business was largely driven by outbound marketing and advertising, in today’s world you have to consider the customer experience and your customers’ journey as they interact with your brand.  Read More...

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Leading the way in a Digital world

Richard Chiumento·25 January 2017·Strategy & Innovation

...Whatever as a business leader you perceive will be the challenges over the coming year, ensuring the organisation is fully prepared to compete in the digital world has to be high on the agenda for many, if not top. According to the technology industry analyst Gartner, 80 per cent of business products or processes will have been reinvented, eliminated or digitalised by 2020. Read More...

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3 Cyber Security Governance Challenges of the CIO

JC GAILLARD·25 January 2017·Cyber Security

...How does information security end up in the portfolio of the CIO?Historically, the CIO has ended up in charge of information security in organisations because many tactical measures required to deal with cyber threats lie in the IT field. For decades, executive management has lived with the perception that information security breaches have a low frequency and a low impact. Read More...

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White Paper: Automation – Here we Go Again?

Simon Ratcliffe·25 January 2017·Enabling Technologies

...Automation has long been a topic of interest within Information Technology as the general perception that a significant proportion of IT tasks are essentially repetitive and, therefore, ideal candidates for some form of automation.  Despite the belief that many tasks can be automated, in many IT organisations there is actually only a small proportion of tasks that are.  This White Paper explores the history of automation, how it impacts the workforce and examines the impact of human factors in a bid to determine why IT is one of the slowest adopters of automation compared to many other areas of business. Read More...

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Innovate Today for Tomorrow….

Micha Veen·24 January 2017·Strategy & Innovation

...Innovation is a buzzword that is used in many boardrooms and in pockets of the organisation. Only a selection of operational teams has started to understand what “innovation” means for them. One of the functions that is often leading “innovation” is IT.  Most IT teams have started to invest in solid technology foundations that allow innovative technology solutions and applications to easily integrate with the wider technology environment. Read More...

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IT needs to stay Curious

Simon Ratcliffe·24 January 2017·Delivery

...Digital transformation.  Disruption.  The technology revolution.  These are all phrases that are freely used to describe the state in which we find ourselves at the moment.  If we are not undergoing some form of disruptive digital transformation then we are not part of the technology revolution and will become irrelevant. Read More...

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Scaling Up: From Thinking Digital to becoming Digital!

Abhinav Darbari·24 January 2017·The Case For Digital Transformation

...Success today is not long lasting. To create a sustainable successful business, firms need to continuously innovate adopting emerging digital technologies. The confluence of digital technologies can potentially disrupt any industry, including manufacturing, creating new frontiers of competition. It's like a blank canvas; the digital tools are there, and those embracing digital will have a head start. Read More...

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Digital Platforms – The Embodiment of Innovation Management Theory.

Louis Bouwer·23 January 2017·Strategy & Innovation

...The astonishing success of digital platforms is because it's a new business model that is extremely well aligned with fundamental evolution of innovation management theory. In this case, knowledge of innovation management theory is not an option but an absolute requirement to develop and manage this new type of enterprise. Read More...

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Disrupt your Operations

Ripu Daman Singh·18 January 2017·The Case For Digital Transformation

...Operations have never been sexy. If anything they have been the opposite of what sexy looks like. At best, they conjure up images of dust, grime and heavy machinery. Take mining for example. Codelco, the world’s largest copper producer, created its competitive advantage by focusing solely on operations. It transformed digitally by choosing to focus on operations. Not on customer experience. Read More...

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How Analytics is changing the Game of Sport

Sandeep Raut·17 January 2017·Data & Analytics

...Analytics and Big Data have disrupted many industries, and now they are on the edge of scoring major points in sport. Over the past few years, the world of sport has experienced an explosion in the use of analytics. Up until a few years back, experience, gut feelings, and superstition have traditionally shaped the decision making process in sport. Read More...

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