How to Create an Intelligent Company

Ronald van Loon·17 November 2017·Delivery

...Nowadays, companies are besieged by information and the possibilities of new IT solutions. With the rapid advancements in information technology and high speed Internet, companies now have access to huge amounts of information, processing and sharing systems regarding customers, their demographics, and their online behavior across all touchpoints on the buyer’s journey. Read More...

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How to Learn From a £100m Digital Disaster

Rob Llewellyn·17 November 2017·Delivery

...This post not only demonstrates how too much focus on technology puts digital business transformation initiatives at risk of failure, but it enables executives to look for unwelcome parallels between their own transformation initiatives, and the cases described below – then design and implement a rapid response strategy to avoid similar consequences. Read More...

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Data-driven DevOps, three key technologies for three universal operator goals

Pablo Manuel Garcia Corzo·17 November 2017·Delivery

...There are three basic universal goals any telecoms organisation pursues: save costs, make their products more robust and shorten their time to market. It’s as simple as it sounds. Everyone wants to produce cheaper, better and faster than the competitors do. Read More...

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The Quintessential Leadership Success Formula

Tony D'Onofrio·17 November 2017·People & Change

...A couple of weeks ago, I had the pleasure of being the Master of Ceremonies (MC) at our multi-day fiscal year kickoff meeting. Over 140 people from around the world joined us in Florida for the "Mission Possible" themed New Year event. Read More...

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Fear of digital change puts UK plc at risk

Richard Chiumento·17 November 2017·People & Change

...If we are honest, many of us don’t like change. We’d rather stay in our comfort zones and in our same old routines. While in life in general it’s a relatively harmless trait, it appears such an attitude is having a damaging effect on businesses and, in particular, on digital transformation programmes. Read More...

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2018 Social Business Predictions

Mark Hewitt·17 November 2017·Customer Engagement

...Social Business Predictions for 2018. 2018 promises to be another exciting year in social business. Below are my top five predictions for what's to come. Read More...

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How Mid-size Service Firms can acquire great new Clients

Randy Shattuck·17 November 2017·Customer Engagement

...Client acquisition is a top goal for all of our clients and for my firm. I’ll bet it’s one of your top goals too. But if your situation is like many firm leaders today of mid-size service organizations, you don’t just want to acquire clients. You want to acquire the right clients. Read More...

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Why Service Firms need a Multichannel Digital Marketing Strategy

Randy Shattuck·17 November 2017·Customer Engagement

...This is crucial to realising your growth potential. I want to ask you a question. How close has your firm come to achieving your growth potential? When you look at the number of clients you are doing business with today versus the number you could be doing business with, how big is that gap? What size of the pie do you own today?   Read More...

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Change: Asteroid or Opportunity?

Kevin Gray·17 November 2017·Data & Analytics

...Multichannel marketing…mobile research…MROCs…on-line focus groups…big data…bayesian statistics…machine learning… These aren’t dull times for market researchers. There are significant new opportunities, but opportunities are also threats to incumbents, including research buyers, and the status quo we’ve all created. They also represent openings for new competitors and non-traditional providers.   Read More...

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Cyber Security: The Lost Decade

JC GAILLARD·30 October 2017·Cyber Security

...I have been involved with information security matters for almost 20 years and started writing regularly on the topic in 2015. Talking to CISOs, CIOs and their teams as part of my day-to-day field work as consultant, I was horrified by what I was seeing in large corporates in terms of security maturity levels and the actual problems some were still struggling with – something that goes way beyond anecdotal evidence and is at the heart of survey after survey every year. Read More...

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Some Questions I’m Frequently Asked

Kevin Gray·30 October 2017·Data & Analytics

...Many of my contacts are former colleagues or current business partners but some are not. Following the suggestion of one contact, I decided to put together this brief post describing my company's services and my work arrangement.   Read More...

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8 Best practices for Responsive Web Design

Sandeep Raut·23 October 2017·Customer Engagement

...Today almost every new business wants a mobile version of their website. But are you going to have one design for the iPhone, another for Android or Windows mobiles and also for the iPad and Kindle? With Digital Transformation at its peak, the number of devices, platforms, and browsers that need to work with your site are growing. Read More...

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