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Search Result Image for 'The 10th Business Delusion That Deceives Managers'
The 10th Business Delusion That Deceives Managers
Rob Llewellyn·28 February 2018·Strategy & Innovation
...A good deal of our business thinking is shaped by delusions, which are shaped by flawed judgments and errors of logic and that distort our understanding of the real reasons for an organisation’s performance. If you’re up to speed on business books you’ll know that back in 2007, Phil Rosenzweig… Read More...
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“Digital” Is Broken. Let’s Fix It!
Roland Rust·27 February 2018·The Case For Digital Transformation
...As a child I was fascinated by technology. I had a couple of non-fiction books from the 60’s and 70’s. To us kids, the future was bright. We’ve seen it in the movies. We knew when we would be grown-ups, cars and skateboards would fly. The future was to be… Read More...
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Supercharging the customer experience
Richard Chiumento·27 February 2018·Customer Engagement
...Customer service looks like being the next function to be impacted by artificial intelligence (AI). One of the boldest moves to date has been the appointment of five robots which the Dubai Water and Electric Authority’s believes can deliver “seven-star” customer service at its customer experience happiness centres. Meanwhile, at this… Read More...
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The Principles of Leadership
Roderic Yapp·27 February 2018·People & Change
...The word leadership is like the word religion, it means so much that it actually means very little. The broader the definition of the word, the more its meaning is diluted. This creates a problem. How can you develop leaders if you are unclear on what you are trying to develop?… Read More...
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5 companies pioneering Employee Experience
Jeff Wellstead·23 February 2018·People & Change
...I’m often asked: “Where does this employee experience thing actually work? Where is this practice of human-centred design in use?”.  Of course I’m tempted to pull out the obvious players such as Facebook, Amazon, Netlflix or Google (the now cliched FANG abbreviation, coined by Wall Street). But there… Read More...
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GDPR: Some “Known Unknowns” and the Real Deadline
JC GAILLARD·22 February 2018·Cyber Security
...GDPR has been at the forefront of privacy, security, risk and controls discussions in many firms since last year. Many are in the midst of large scale “compliance” programmes, spending enormous amounts with the view of achieving something by the 25th of May (£15M on average for FTSE100 firms… Read More...
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6 business lessons from Eric Schmidt, Google’s former CEO and Executive Chairman
Sreeraman Thiagarajan·21 February 2018·People & Change
...I am not sure who came up with the quote ‘don’t meet your heroes’, but for me, fortunately, it was proven wrong when I met Eric Schmidt last week. He was Google’s CEO for ten years during its formative years and served as an Executive Chairman for another seven, a… Read More...
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IoT and Telecom: The New Golden Era
Ronald van Loon·21 February 2018·Enabling Technologies
...The rise of the Internet of Things (IoT) is now increasingly visible and ubiquitous thanks to the constant presence of interactive fitness trackers, intelligent thermostats, and autonomous vehicles among many other sensors. Such technologies are considered to be the future because they do a good job at making the things… Read More...
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Lee Iaccoca – The 10 Cs of Leadership
Roderic Yapp·21 February 2018·People & Change
...One of the things I am enjoying so much about Ray Dalio’s book Principles is that he thinks long-term. One of the early lessons he learnt in investing was that if he only relied on his experience, his decision-making and the context on which it was based would be severely… Read More...
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