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Search Result Image for 'Good Enough Won’t Win You The Race'
Good Enough Won’t Win You The Race
Roland Rust·6 March 2018·Strategy & Innovation
...Getting a new digital product off the ground is never easy. Digital change and transformation is hard to understand for a lot of people and every projects need advocates at every level of an organisation. “Beware the lollipop of mediocrity. Lick it once and you’ll suck forever.” – Brian… Read More...
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The Cost of Connectivity
Nathan Sykes·1 March 2018·Cyber Security
...Modern technologies have given rise to smarter, more efficient devices. Things like the Amazon Echo, for instance, will allow you to carry out a multitude of actions and interact with a variety of other smart devices. You can control all your smart home gadgets from Alexa with just your voice. … Read More...
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The Digital Future of Retail Simplified
Tony D'Onofrio·1 March 2018·Customer Engagement
...Not too long ago, many including myself were forecasting major consumer changes for the year 2020. That magical year is just around the corner and it is now time to simplify the digital future of retail. Big Data is Bot Food for AI Information or more specifically… Read More...
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Workplace Culture
Peter Abraham·28 February 2018·People & Change
...Workplace culture is intriguing, a few seem to have an opinion on it or are trying to build it, maintain it or redefine it. It’s a long game, it’s not like you can change your culture in a few months… even years. Further below is a link to a… Read More...
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How To Make Your Case As An Agent of Change
Phil Darby·28 February 2018·People & Change
...It makes no sense for any business to resist transformation. Nobody can be in any doubt these days that traditional business models are the road to ruin. The problem is, not everyone appreciates what business transformation means or entails and fewer still have a clue where to start. The… Read More...
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The 10th Business Delusion That Deceives Managers
Rob Llewellyn·28 February 2018·Strategy & Innovation
...A good deal of our business thinking is shaped by delusions, which are shaped by flawed judgments and errors of logic and that distort our understanding of the real reasons for an organisation’s performance. If you’re up to speed on business books you’ll know that back in 2007, Phil Rosenzweig… Read More...
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“Digital” Is Broken. Let’s Fix It!
Roland Rust·27 February 2018·The Case For Digital Transformation
...As a child I was fascinated by technology. I had a couple of non-fiction books from the 60’s and 70’s. To us kids, the future was bright. We’ve seen it in the movies. We knew when we would be grown-ups, cars and skateboards would fly. The future was to be… Read More...
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Supercharging the customer experience
Richard Chiumento·27 February 2018·Customer Engagement
...Customer service looks like being the next function to be impacted by artificial intelligence (AI). One of the boldest moves to date has been the appointment of five robots which the Dubai Water and Electric Authority’s believes can deliver “seven-star” customer service at its customer experience happiness centres. Meanwhile, at this… Read More...
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The Principles of Leadership
Roderic Yapp·27 February 2018·People & Change
...The word leadership is like the word religion, it means so much that it actually means very little. The broader the definition of the word, the more its meaning is diluted. This creates a problem. How can you develop leaders if you are unclear on what you are trying to develop?… Read More...
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5 companies pioneering Employee Experience
Jeff Wellstead·23 February 2018·People & Change
...I’m often asked: “Where does this employee experience thing actually work? Where is this practice of human-centred design in use?”.  Of course I’m tempted to pull out the obvious players such as Facebook, Amazon, Netlflix or Google (the now cliched FANG abbreviation, coined by Wall Street). But there… Read More...
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