Placing digital at the heart of business

Richard Chiumento·12 August 2018·People & Change

...News that Marks & Spencer is launching the first Data Academy for retail and is upskilling 1,000 M&S colleagues as part of its data skills initiative, has to be lauded as one of the best examples of leadership to date when it comes to digital transformation. Partnering with learning… Read More...

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How Technology Is Innovating B2B Sales

Nathan Sykes·9 August 2018·Customer Engagement

...No B2C — or business-to-customer — company could survive without some technological platform. Whether by utilizing social media or an interactive website, customers in the modern age want to be able to do everything on their phones if at all possible. B2B, or business-to-business, companies are finding themselves increasingly going… Read More...

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Automation: Opportunity or Threat?

Sam Isaacson·8 August 2018·Enabling Technologies

...Automation is an important word at the moment. It’s been at work in the background of businesses for a while now (e.g. this 2016 FT article cites research claiming that the US lost about 4.76m manufacturing jobs between 2000 and 2010 through automation), and prophets are… Read More...

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The Shifting Debate around Security Metrics

JC GAILLARD·8 August 2018·Cyber Security

...The age-long debate around security metrics and dashboards seems very much alive within the CISO community. But it is often positioned in an outdated historical perspective. For many CISOs, it seems to be still about “justifying investments” or articulating some form of “return on security investment”. For CIOs and… Read More...

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4 Reasons for Procurement to Back Blockchain

Bertrand Maltaverne·8 August 2018·Enabling Technologies

...Blockchain belongs to the (long?) list of buzzwords that are part of the growing hype surrounding new technology. Many people equate blockchain with Bitcoin, the first relatively mainstream cryptocurrency. For some, this association makes blockchain seem like something for hackers and illegal commerce, and… Read More...

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Telecom: Customer Experience is The Key to Success

Ronald van Loon·8 August 2018·Customer Engagement

...It can without a semblance of doubt be said that the digital transformation is currently over us. Gone are the days when companies wanted to prepare for it, and go into the era with sufficient preparation. With the transformation now over us, it is time for action, and the need… Read More...

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How To Sell Professional Services Today – Part 7

Randy Shattuck·7 August 2018·Customer Engagement

...Certain types of service organizations navigate a sale that is complex, long, risky and challenging. If they win the deal, everyone rejoices and rain falls from the sky. If they lose the deal, well let’s just say that makes for a very bad day, potentially a very bad year. The complex sale… Read More...

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The Surprising Benchmark for the Future of Retail

Tony D'Onofrio·6 August 2018·Customer Engagement

...Welcome to Dubai or as CBRE calls it, the key stepping stone for international brands entering the Middle East. Over the next three years, more than 1.5 million square meters of new retail space could be delivered to the Dubai market, adding roughly 50% to existing… Read More...

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Edge-ifying Machine Learning for Industrial IoT

Ronald van Loon·5 August 2018·Enabling Technologies

...The IoT is transforming the industrial sector, enabling dramatic gains in efficiency and productivity. But to capture these benefits, you need a way to analyze the high volume of diverse streaming data coming through your machines in real time, and interpret it for actionable insight. Increasingly, this means deploying machine… Read More...

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Digitization in The Fitness Industry

Sandeep Raut·2 August 2018·Enabling Technologies

...Remember as children we used to play more physical games and take part in activities such as football and cricket? As we grew up, we were more physical in our daily activities, which helped us to keep physically fit. But in the last few years, digital has changed this picture. Read More...

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What the Gig Economy means for the future of IT

Nathan Sykes·2 August 2018·Strategy & Innovation

...Many people are familiar with the gig economy and its influence on the transportation sector. Now, anyone with a car can apply to drive for Uber or Lyft and potentially make money with their vehicle by getting people in their communities where they need to go. But, the gig economy… Read More...

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Will your personal brand live long and prosper?

Richard Chiumento·2 August 2018·Customer Engagement

...It has been repeatedly said that former Conservative prime minister, Mrs Thatcher, only needed two words on her CV and they were simply, Margaret Thatcher. Even five years after her passing in 2013, she still has one of the strongest personal brands that has ever existed. Whatever one might have… Read More...

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