Operating Model

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Exploring business capability gaps

By Peter Murchland

Over ten years ago, I encountered a professional services organisation which was seeking to improve…

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10 Reasons to Adopt Managed Services

By Randy Shattuck

Certain types of service organizations are prone to feast-or-famine cycles, scalability issues and client loyalty…

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Trinity of systems

By Peter Murchland

There seems to be an increasing lack of understanding and subsequent appropriate analysis and design…

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Enterprise dualities

By Peter Murchland

There are a range of conceptual pairs that I have found to be important to…

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Enterprises as systems squared

By Peter Murchland

Enterprises as systems ... Enterprises as systems of systems (or systems squared) ... Makes sense! Seems reasonable!…

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Is Operational Innovation not just another hype?

By Micha Veen

As an operational Innovation specialist delivering operational change and efficiency in global multinationals, I have come across numerous new…

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Enterprise design mantras

By Peter Murchland

What mantras do you find underpin your AE practices?  Are there particular principles or guidelines…

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Transforming Enterprise Performance

By Peter Murchland

This is another article in the series about architecting enterprises - digging deeper. Other articles…

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