The Evolution Of Omnichannel Retail
Retail has often reinvented itself from mom-and-pop to big-box format. Today, however, retail has been…
forbes.com
Omnichannel
Moving From a Traditional Call Center to an Autonomous Omnichannel Contact Center | CommBox
The contact centers of the past could be defined as ‘tactical’ or ‘reactive’ solutions. Their…
commbox.io
What Is CommBox? An Inside Look At The Most Advanced Omnichannel Platform | CommBox
The world is going through a digital revolution as the use of artificial intelligence (AI)…
commbox.io
Telecoms CS software for omnichannel communications: RingCentral
The concept of customer satisfaction (CS) sounds like it’s simple. That’s not the case, as…
techhq.com
All you need to know about omni-Channel and opti-Channel
Using omni- and opti- channel models to put customer experience at the core of the…
biztechafrica.com
Google Shopping and Omni-Channel Marketing for Local Retailers
You don’t have to be a retail giant to make a killing online. While Amazon,…
engage121.com
Retail’s omnichannel future is Edge and IoT in-store, powered by Dell Technologies – TechHQ
The retail environment is more competitive than anyone can remember, with initiatives like omnichannel putting…
techhq.com
The Most Important Metric in Retail
TORONTO, Canada – In a world where consumption is increasingly moving online, how should the…
businessoffashion.com
The Future of Omni-Channel Packaging – Pro Carton
How is the digital world impacting on packaging? Pro Carton spoke with American brand expert…
procarton.com
Building An Omnichannel E-commerce Company In Bangladesh With Waiz Rahim, Founder and CEO, Deligram – Future Startup
Waiz Rahim is the Founder and CEO of Deligarm, an omnichannel ecommerce company that aims…
futurestartup.com
How to Enable Seamless Omnichannel Experiences in Banking?
With globalization and changing customer needs, bank customers are increasingly opting for digital channels that…
softwaregroup.com
The Trends to Watch in Omnichannel Retailing
Over the years, commerce evolved from single channel, to multichannel, and now omnichannel. To make…
salesforce.com