Customer journeys
I have a good friend - a man whose friendship I value highly. After some…
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I have a good friend - a man whose friendship I value highly. After some…
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A recent Forbes article highlights how today's customers show a clear preference towards receiving an…
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Digital Transformation (DT) means different things to different people but I can tell you now,…
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The pace of change is accelerating, and for many people (and companies) things are changing…
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When you say no to the wrong people, it opens up the space for the…
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We are in the midst of Industry 4.0 – the fourth wave of technological advancement…
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A Checklist for controls to protect from Ransomware: Block access to websites with unwanted…
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I was happily ignorant about information risk , until very recently - when I got…
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Dr Travis Bradberry published an article How Body Language Trumps IQ and within 24 hours it had…
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Back in 2008 I wrote about how Yahoo could take on Google. 7 years have…
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You may be wondering the significance of the three Scottish flags in the image. I…
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Around this same time last year, two things happened: I eagerly jumped in to be…
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