And … yet another idea setting HR back 20 years
Human Resources has been chasing 'the seat at the table' for probably three generations now,…
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The absolutely, positively most ridiculous thing about how we hire people in 2016
I had a bunch of experience with the hiring process of all-sized companies between about…
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Here's the thing: "follow your passion" is bad advice.
For better or worse, whenever a calendar year turns from one to the next, we…
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Strategy without execution = useless. Execution without strategy = mess. How do you align them?
I've had a bunch of different jobs, and I'll be honest: by this point, about…
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No one will ever care about employee engagement unless it's measured. Here's how to do that.
This morning, I was walking to therapy (2.4 miles, because I like to get those…
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April Fool’s Day and Innovation
April Fool’s Day was a couple of weeks ago. Did anyone have a good prank…
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How a customer centric approach leads to Big Data success
In the age of the digitally empowered consumer, data is the lifeblood of industry. Fuelled…
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Sustainable, continuous operational innovation at the HEART of your business…
Business innovation is a “hot topic” in the early months of 2016. Many references are…
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How to set up an Experience Optimization practice in-house
Below are some of the most common questions asked by the online enterprises who are really…
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Customer’s Experience & Value: Are they Connected?
With consumers' expectations constantly changing, companies are called to meet these transformations and provide superior…
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Video: CISO 2.0: Becoming the IT Security Business Leader
IT Security may be modernising and becoming board-savvy, as IT did before it. But there…
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Video: Ensuring the Quality of Digital Healthcare Data
In the digital business of healthcare, the quality of the data itself is as much…
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