What happens when challenger banks get old, and incumbents embrace the new?
One of the pleasures of working in the technology sector over a number of years…
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Strategy & Innovation
Why Banks Should Reinvent Banking in the Era of Platform Economy
Six of the ten most valuable companies in the world are platform companies. None of…
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The Employee vs. the Organisation – The Mechanics of Employee Experience Design: What is Employee Experience all about?
Jacob Morgan – a best-selling author of three books, the latest of which is titled The…
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Digital Transformation: Strategy Push or Technology Pull?
“If we understand what the technology is capable of, we will be in a better…
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Target Operating Models & Roadmaps for Change
There are many, often highly technical and wordy, descriptions of Target Operating Models and what…
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A refreshing innovative approach to Supply Chain Excellence…
Operational or Supply Chain Excellence has been one of the buzzwords that is often heard around senior Supply Chain Execs. However,…
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Engaging enterprise architects
There are a number of key motivations behind the articles which I have written over…
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Thinking about the Future: Digital Strategy
Technology Disruption through Digital Transformation is a high-impact catalyst for Economic Restructuring across global markets…
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Exploring business capability gaps
Over ten years ago, I encountered a professional services organisation which was seeking to improve…
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10 Reasons to Adopt Managed Services
Certain types of service organizations are prone to feast-or-famine cycles, scalability issues and client loyalty…
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Trinity of systems
There seems to be an increasing lack of understanding and subsequent appropriate analysis and design…
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