
The Uberization of Retail Security
Customers attach value to a product in proportion to its perceived ability to help solve…
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Customers attach value to a product in proportion to its perceived ability to help solve…
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Certain types of service organizations are prone to feast-or-famine cycles, scalability issues and client loyalty…
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Over the past two decades, networking has been severely limited: it simply could not keep…
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Electronic tools have become stalwarts of modern society, to the point where many are even…
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Over ten years ago, I encountered a professional services organisation which was seeking to improve…
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There seems to be an increasing lack of understanding and subsequent appropriate analysis and design…
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There are a range of conceptual pairs that I have found to be important to…
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There are many, often highly technical and wordy, descriptions of Target Operating Models and what…
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In recent years, the global sourcing industry has had to cope with numerous changes to…
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Key Insights from the 2016 Global Powers of Retailing: Every January, Deloitte publishes an updated…
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Accenture, Deloitte, KPMG, EY, Grant Thornton, Aon, Mercer… what do all these companies have in-common (other than the obvious fact that…
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