Creating connected companies – an interview with Lee Bryant

Lee Bryant·24 July 2019·People & Change

...‘Leading Digital Transformation’ is a weekly podcast series produced in collaboration between The Digital Transformation People and Rob Llewellyn digital transformation advisor and founder of CXO Transform. During this series, Rob interviews experienced practitioners, authors and thought leaders whose stories and experiences provide valuable insights for digital transformation success. In… Read More...

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Upskill your career for the 21st century

Mark Hewitt·24 July 2019·People & Change

...Over the past 5 years, I have assisted numerous people in transition from one job, and in many cases career, to another. The relationships have included friends, clients (CMOs, CIOs, CTOs, Marketing and Tech VPs/Directors/Managers, etc.), military personnel, high school and college students, and network connections. The audience on which… Read More...

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Delivery in Government – Some tips for our new PM and his team

Jack Perschke·24 July 2019·Delivery

...There is a new team entering Downing Street.  Ahead of them is an ambitious agenda and some viciously complex challenges.  As someone who has seen government from multiple angles over 20 years, I thought it would be helpful to offer some thoughts to politicians and their advisors on… Read More...

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IoT Security: A simple matter of common sense for product developers and investors

JC GAILLARD·24 July 2019·Cyber Security

...Security basics should be part of any MVP. Period. After almost 5 years (at least) of constant media coverage around IoT privacy invasions and security breaches, it is staggering to see some sectors of the tech industry apparently still struggling with those matters. For many analysts, it all boils down… Read More...

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The whys and hows of customer journey and sales funnel development

Phil Darby·23 July 2019·Customer Engagement

...Transformation has many facets, but just one primary objective – to create a more efficient organisation. That means being more efficient in responding to the needs of the digital consumer and all that entails. It embraces things such as the process of analysing end-user needs, developing new products and services… Read More...

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The M&A integration challenge tackled head-on

Declan Kavanagh·22 July 2019·People & Change

...Integration is the biggest challenge that consistently arises in reputable studies relating to Merger & Acquisition (M&A) transactions, and it is a significant contributor to failures of transactions to deliver expected benefits. Planning and execution of the integration is often the afterthought once the transaction decision has been made. It’s… Read More...

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Nike and the retail industry adoption outlook for RFID

Tony D'Onofrio·21 July 2019·Customer Engagement

...Almost exactly a year ago, in my last RFID article titled “Keeping Physical Retail In-Stock“, I concluded that the two most relevant components of positive customer experiences in physical stores are fast checkouts and products being in-stock. Multiple recent retailer quarterly earnings calls, several articles, and… Read More...

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The role of the modern CISO: An interview with Chris Hodson

Christopher Hodson·17 July 2019·Cyber Security

...‘Leading Digital Transformation’ is a weekly podcast series produced in collaboration between The Digital Transformation People and Rob Llewellyn digital transformation advisor and founder of CXO Transform. During this series, Rob interviews experienced practitioners, authors and thought leaders whose stories and experiences provide valuable insights for digital transformation success. In… Read More...

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How retailers are using chatbots to boost customer engagement

Anuj Tripathi·15 July 2019·Customer Engagement

...Today’s retailers are facing a constant challenge in competing with consumer price sensitivity and digital competitors. Providing a world-class experience to the in-store customers has become the only way to differentiate themselves from competitors and new digital entrants. Chatbots for retailers are increasing customer satisfaction levels as they are easy… Read More...

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Enterprises are replacing surveys with chatbot conversations

Anuj Tripathi·15 July 2019·Enabling Technologies

...The dawn of Data Science has made chatbots truly ubiquitous. Able to perform multiple routine and some not-so-routine tasks, they are being leveraged by big names in the industry including Spotify, Sephora, Mastercard, and more. There are nearly 3,00,000 active bots on Messenger making the rounds today! The craze for chatbots… Read More...

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How workforce automation has reshaped industry

Anuj Tripathi·15 July 2019·Enabling Technologies

...Automation is much more than robots powering factories and manufacturing plants. Although this indeed is the best example of workforce automation, the concept can be applied in all modern businesses. Whether they be small or large, whether they belong to healthcare, real estate, or the education sector, … Read More...

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The rise of workforce automation in manufacturing

Anuj Tripathi·15 July 2019·Enabling Technologies

...End-to-end factory automation is spreading its wings and it is optimizing processes even further. Although the debate about workers losing their jobs has already started, large business organizations are not implementing automation very aggressively. The majority of global manufacturers have already implemented automated systems in their production/assembly lines and smaller… Read More...

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