Quantifying qualitative

Kevin Gray·28 July 2020·Data & Analytics

...WITW does “quantifying qualitative” mean? Data science almost universally ignores qualitative research, such as focus groups or in-depth interviews with a small number of people. Survey research also plays a much smaller role in data science than in marketing research. Given this background, this post will make little sense to… Read More...

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Will COVID-19 reshape digital banking?

Ahmed Khidhir·27 July 2020·Customer Engagement

...The COVID-19 outbreak has brought about drastic changes in our lives, and by every measure, we are going through a great crisis. It is natural to assume that the pandemic will be a turning point in modern history, and many experts argue that the world we are entering will be… Read More...

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4 lessons we can learn from the Digital Revolution

Greg Satell·27 July 2020·Strategy & Innovation

...4 lessons we can learn from the Digital Revolution: when Steve Jobs was trying to lure John Sculley from Pepsi to Apple in 1982, he asked him, “Do you want to sell sugar water for the rest of your life, or do you want to… Read More...

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Sampling – a snapshot

Kevin Gray·27 July 2020·Data & Analytics

...Sampling is a deceptively complex subject, and one not every marketing researcher, statistician or data scientist can get enthused about. Nevertheless, it is a critical one with applications in any discipline. Newcomers to the subject are often quite surprised to discover that very small samples – tiny data by today’s… Read More...

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13 Reasons Why – #5 ICD-11

Karen Ferris·27 July 2020·People & Change

...13 Reasons Why – #5 ICD-11. I recently did a series of short videos on LinkedIn entitled 13 Reasons Why exploring why every organisation needs to invest in building and sustaining a workforce that is resilient in the face of constant, uncertain, complex, volatile and ambiguous change. I received… Read More...

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An Agenda for Business Ecosystem Leadership – Part 4 of 4

Roland Deiser·27 July 2020·Strategy & Innovation

...The last instalment of our series on Business Ecosystem Leadership challenges looks at the complex topic of Ecosystem Governance, the new context of Ecosystem Talent Management, and the necessity of an Ecosystem Learning Architecture. The topics are part of twelve key issues we identified through expert conversations, a mini think-tank, and the results… Read More...

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Cyber Security: beyond a mere operational approach

JC GAILLARD·22 July 2020·Cyber Security

...The post-COVID winners will be those who treat it strategically now. C-level executives must stop looking at cyber security as a mere operational matter: something which is below them and is dealt with somewhere below them in the organisation. It is the type of mental attitude which has led to… Read More...

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Why innovation takes more than genius

Greg Satell·20 July 2020·Strategy & Innovation

...It’s easy to look at someone like Steve Jobs or Elon Musk and imagine that their success was inevitable. Their accomplishments are so out of the ordinary that it just seems impossible that they could have ever been anything other than successful. You get the sense that whatever obstacles they… Read More...

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Six key traits of great leaders in challenging times

Phil Darby·15 July 2020·People & Change

...They say great leaders are born not made and to some extent that’s true, but you can hone inherent skills and learn to leverage personal traits. Challenging times like those we are experiencing right now have proven in the past to be where would-be leaders have stepped into the spotlight. Read More...

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More great leadership traits. The sequel.

Phil Darby·15 July 2020·People & Change

...I said in my article a couple of weeks ago that the list of traits that I felt were important to leadership when times are tough, wasn’t complete and my in-box has been bombarded since with messages from readers suggesting additions. So I guess I was right! There have been some great… Read More...

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A few quick tips to kick-start your post-COVID strategy

Phil Darby·15 July 2020·Strategy & Innovation

...Phil Darby outlines his quick tips to kick-start your post-COVID strategy in the video below. He explains: “This COVID-crisis has played havoc with all our lives and, even though you are probably sick of hearing people say this, nothing’s going to be the same again…”     Transcript This… Read More...

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Tackling “domino disruption”

Phil Darby·15 July 2020·The Case For Digital Transformation

...The property company Hammerson, one of the UK’s most prominent owners of shopping centres, have been going through a bit of a rough patch lately.  Their CEO, David Atkins, announced his resignation, they revealed that they only managed to collect 37% of rent due in the second… Read More...

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