In A Digital Age is it Sunrise or Sunset For Leadership?

Peter Syme·13 June 2018·People & Change

...The Current Leadership Situation: leadership has never been easy – if it were everything in the world would be perfect. However, in today’s digital age, leadership has never been so challenging and few leaders are prepared for the challenges of today – never mind tomorrow. Leaders have never had to… Read More...

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Why are we still talking about the reporting line of the CISO?

JC GAILLARD·13 June 2018·Cyber Security

...The right reporting line is the one that works. Period. Why are so many organisations and security professionals still worried about the reporting line of the CISO? This is one of the oldest and most consistent debate agitating the security industry, and it looks far from resolved. It has… Read More...

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4 reasons why you should introduce reverse mentoring (and 3 why you shouldn’t)

Sam Isaacson·12 June 2018·People & Change

...As a general rule, influence and age enjoy a positive correlation in business. The more influence someone has, the more likely they are to be older. In today’s ever-changing world, where generational gaps increasingly feel greater than ever, those who are making the biggest business calls are becoming aware that… Read More...

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Using PRINCE2 Principles to Govern Agile

Sam Isaacson·12 June 2018·Delivery

...I wrote recently about the differences between waterfall and agile, and how agile can be a solution but presents its own challenges – you can read about it here: The secret to managing risks well in agile environments. The purpose of that post was to communicate… Read More...

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Win in IT and business according to Sir Clive Woodward

Rorie Devine·12 June 2018·People & Change

...I’ve just sat through a very interesting and informative presentation by Sir Clive Woodward (the World Cup winning England Rugby coach) at the “Art of Work” seminar from SAP and Microsoft Azure to announce their strategic partnership. What is perhaps a bit less well known about Sir Clive is… Read More...

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Random Thoughts on Marketing Research, Statistics and Data Science (June 12, 2018)

Kevin Gray·11 June 2018·Data & Analytics

...My opinions. Nothing more. What real evidence do we have regarding the effectiveness our organization’s marketing? Beliefs are not evidence, however logical they may seem to us, and however many of us subscribe to them. I’ve heard it claimed that the use of neuromarketing methods in choice modeling (“conjoint”) results in dramatic improvements in… Read More...

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Real-time Data Integration: The X-Factor in Delivering the Ultimate Customer Experience

Ronald van Loon·11 June 2018·Customer Engagement

...The age of digital business requires every company to re-think how they rapidly adapt or risk extinction. The presence of unlimited data and the growing needs of customers demand that the customer experience substantially increases. With a wide network of IoT devices and global mobile adoption the world is… Read More...

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Welcome to the Age of the Customer Data Platform

Miles Pritchard·11 June 2018·Customer Engagement

...The Customer Data Platform or “CDP” is quickly becoming a hot topic of conversation in data driven marketing circles, as CDPs successfully carve out a position in the marketing technology stack. With marketers now spending more in customer retention than acquisition by a factor of 2 to 1 (… Read More...

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Seller Considerations – Play Your Cards Right (Part 2)

Samuel Church·11 June 2018·Strategy & Innovation

...In our previous article, we described the key market and internal business drivers that are combining to make portfolio sale and / or acquisition an important strategic lever for many financial institutions looking to achieve balance sheet equilibrium. These include: 1. Economic environmental conditions – the inability to… Read More...

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The New Sensormatic Global Retail Shrink Index Revisited

Tony D'Onofrio·10 June 2018·Customer Engagement

...With the USA NRF Loss Prevention Trade Event taking place this week, it is time to revisit the new Sensormatic Global Retail Shrink Index published earlier this year. Covering 14 countries representing 73% of global GDP and 80% of global retail sales, it is the authoritative document on worldwide loss… Read More...

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Why The Book of Why?

Kevin Gray·10 June 2018·Data & Analytics

...UCLA computer scientist Judea Pearl has made noteworthy contributions to artificial intelligence, Bayesian networks, and causal analysis. These achievements notwithstanding, Pearl holds some views many statisticians may find odd or exaggerated. Here are a few examples from his latest book, The Book of Why: The New Science of Cause… Read More...

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Time for rail leadership to get on track

Richard Chiumento·10 June 2018·People & Change

...According to consumer group Which?, rail passengers lost in the region of 3.6 million hours due to ‘significantly delayed’ trains in 2016-17. While we don’t know how many of these were working hours, it’s a fair assumption that the delays had an impact on productivity at the respective companies the passengers worked… Read More...

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