The Evolution of Selfies: from FaceTime to Banking
When Steve Jobs first introduced the front-facing camera in the iPhone camera in the iPhone…
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Cyber Insurance: It’s Not Just for Data Breaches
Several years ago, a series of massive and highly publicized retail data breaches took the…
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How To Market Managed Services Today – Part 1
Managed services can be game-changing for professional service firms. Whereas most professional service engagements are one-off…
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Retailing 2020 – Your Life Transforms Into a Digital Shopping Platform
At its roots, retail has always been a human covenant between a shopkeeper and a…
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Using Real Time Marketing and Machine Learning based Analytics to Drive Customer Value Management
The value of data-driven Customer Value Management or CVM cannot be underrated. Data and other…
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News in Digital from The Digital Transformation People Issue #10
Something for the New Year? How about some qualified and interesting predictions for 2018 without…
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Success is a good, honest brand.
It would be nice to think that business leaders had come to terms with the…
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Leadership Lessons from General James Mattis USMC
Toxic Leadership is everywhere. The article I wrote on the subject has been widely read…
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Digital Transformation – Part VI: An Evolutionary Leap in Human Intelligence
“May you live in interesting times,” is an old English expression whose enigmatic meaning can…
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2018 – It Starts with the Voice of the Customer
A key highlight of 2017 was a retail customer panel that I had the pleasure…
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A Digital Change Framework to drive successful Digital Transformation
Creating an effective digital change framework. This blog will share the digital change framework that has…
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The Core Digital Transformation Failure: Employee Experience
Companies have acknowledged that digital transformation is a 'must do' priority and a matter of…
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