Exploring business capability gaps
Over ten years ago, I encountered a professional services organisation which was seeking to improve…
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Strategy & Innovation
10 Reasons to Adopt Managed Services
Certain types of service organizations are prone to feast-or-famine cycles, scalability issues and client loyalty…
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Trinity of systems
There seems to be an increasing lack of understanding and subsequent appropriate analysis and design…
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Being transparent about your Vision and Strategy has more benefits than you may realise…
Now more than ever it’s important to be transparent about vision and strategy. Elon Musk famously posted Tesla’s…
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The Automotive Tortoise versus the Hare
The automotive sector is a fascinating place to work right now thanks to the rapid…
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Enterprise dualities
There are a range of conceptual pairs that I have found to be important to…
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Why trust is the gatekeeper of payments innovation
Genuine innovation in payments often means to tear up the rulebook. This was the message…
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Why are we obsessed with failure?
One scary statistic is that 70% of change initiatives fail. An overwhelming proportion of new…
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Enterprises as systems squared
Enterprises as systems ... Enterprises as systems of systems (or systems squared) ... Makes sense! Seems reasonable!…
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What is the Digital Transformation of Procurement Really About?
Electronic tools have become stalwarts of modern society, to the point where many are even…
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Booking.com — The Case of Finance Innovation
We are witnessing a fresh acceleration of technological change which is affecting the established ground…
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