Transforming Your Business with Cloud-Based Text Analytics for Contact Centers
Typically, contact centers are viewed in any business as a cost center. Such businesses are…
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Enabling Technologies
Andy Williams, leader 2016 CIO 100: my most exciting IT development
Save the Children CIO Andy Williams was named as leader of the 2016 CIO 100.…
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Selection criteria for ERP systems in Oil & Gas
The market for ERP systems that serves the oil and gas industry has two major…
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3 Ways IoT for Retail is Improving the In-Store Experience
We’ve covered how the Internet of Things (IoT) is transforming industries like logistics and utility/green energy companies, but haven’t…
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Big Data, Business Intelligence and the Customer Journey
In the most basic sense, using Big Data provides context and correlations. By adding a layer of Business…
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The Man With No Money
The title of this blog aptly describes my husband. Gone are the days he carried…
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A beginners guide to virtual reality
After giving over 40 people their first virtual reality experience, to my amazement; Every. Single.…
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How IoT is Revolutionizing Asset Monitoring for Utility Companies
In a previous post we briefly discussed 3 ways that utilitiy and green energy companies are…
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In-database-processing with Big Data:
In-database processing enables blending and analysis of large sets of data without moving the data…
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Challenges faced by the Telecoms Industry in Africa…
A few weeks ago, I traveled to Pretoria, one of South Africa’s three capital cities…
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Do You Understand the Internet of Things?
By 2008, there were more "things" connected to the Internet than people. By 2020, the amount…
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