The challenging post-COVID Economic and Retail “New Normal”
For the last couple of months during the lockdown, I have been extremely busy continuing…
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Customer Engagement
How to pull prospects into conversations
I want to tell you about an experience I had recently that I bet will…
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Do prospects want to buy or be sold?
I want to ask you a question. Do prospects want to buy or be sold?…
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Why your brand promise is your most powerful tool
Your brand promise should be the very centre of your organisation, but many businesses and…
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Brands vs. Covid-19
It’s only when the virus hits the bottom line; you discover who your brands are.…
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China’s COVID-19 digital transformation and the reopening of retail
In 2019, China was projected to surpass the United States to become the world’s largest retail market.…
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Nike and the post COVID-19 “New Normal” disruptive future of Retail
During China’s peak of the COVID-19 outbreak earlier this year, nearly 760 million people were in…
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The alternative endings to the Coronavirus (COVID-19) crisis
Prepare for the worst and plan for your future professional best. Having a substantial part…
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Welcome to the Disruptive $30 Trillion Global Future of Retail
At the recent annual conference of the International Supply Chain Protection Organization (ISCPO), it was…
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Just walk out groceries — by Amazon
Amazon Go is going big – grocery store big. Today it was revealed that Amazon…
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The Coronavirus and its predictable future for Retail
This week, I was invited by Rethink Retail to speak about the actions retailers should be taking…
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