How Uber and Airbnb are changing Retail
Uber and Airbnb are changing customer’s expectations of retailers. But not in the way you…
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Strategy & Innovation
5 key criteria to follow to deliver your desired business results through operational innovation…
There are so many different factors that contribute to delivering effective operational innovation, however, I…
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Why do business and technology transformations continue to miss their targets?
There have been many articles, views and explanations around the "failure" on inefficiencies of business…
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Architectural Accountability
In various discussions on LinkedIn Groups - in Enterprise Architecture Network (EAN) and in Enterprise-Modeling…
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Enterprise Resources
In the article about Operating Models, one of the four primary systems is the Resource…
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Growth? Innovation? They come from Customers.
Here's an interview with a marketing professor (Tim Calkins) at Kellogg/Northwestern where he's discussing innovation…
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Are you measuring the operational innovation process or the results?
In my article, Measure the effectiveness of Operational Innovation (27 May 2016), I provided insight in…
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How does Operational Innovation introduce the “radical” changes that operational excellence or transformation programs fail to deliver?
When organisations are implementing operational excellence or transformation programs, it mostly exists of the following…
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Enterprise babelfish
Enterprise babelfish? For those who have not read or heard of the babelfish - you can…
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How do banks morph to become digital through and through?
Disruption has changed the face of multiple industries, but it feels like its effects have…
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6 Tips for Integrating Business Intelligence Solutions with Your CRM
In the age of Big Data, companies are pushing to collect and analyze as many…
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