Social capital increasingly provides the greatest and most sustainable source of competitive advantage that is available to a business.

It is a key source of created value, which enables organisations to set new, more stretching and potentially different business goals.

So how do you manage people and the organisational environment in a way that accumulates social capital and will lead on to this success?

The answer will be a unique combination of leadership development, communication, HR process improvement, organisation development, facilities planning, web 2.0 / social media tools, change management and measurement including social networking analysis – etc!