About Fabrice Bouf
My main experience is in service delivery of global international deals.
I am strongly experienced in digital workplace (end user services, IT infrastructure,) and in digital transformation performance management: set up dashboards, scorecards, identify strategic objectives and relevant performance, value and transformation indicators, accompany the change.
I also designed a maturity level matrix to audit large and medium businesses.
Digital transformation leader, I accompany my customers into their digital changes: from their digital workplace (monitoring, analytics, predictive maintenance, chatbot, digital tools and ITSM processes), to their main challenge: digital culture within an organisation. This includes process engineering, open innovation, change management and coaching, help design new business models and share your company’s vision.
- Fluent in English, MBA, Executive Master at HEC, ITIL v3 foundation certified
- Management of people with various profiles
Specialisms
Change management, monitoring, analytics, predictive maintenance, chatbot, digital tools and ITSM processes.
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