+44 (0)20 3002 5800
- Size: Boutique
- Coverage: International
- Year founded: 2012
Ebsta is the leading automation tool for Salesforce users that gives you the power to manage all of your customers and deals in Salesforce without missing data. We give teams the ability to capture accurate data without the need for manual updates. Mine business emails for high-quality prospects, log email and sales activity as it happens and provide your team with the toolkit to automate and accelerate sales.
Ebsta Sync equips teams with a real-time view of every customer interaction by providing teams with intelligent Engagement Scoring.
Improve your close rates, client retention and customer success with Ebsta.
✓ Automatically sync 100% of emails
✓ Capture missing business contacts
✓ Accurately monitor your team’s activity levels
✓ Target customers and prospects that need attention
✓ Gain full insight into every customer’s history
Eliminate missing contact information, leads and dead contacts
✔ Manage and control data minimisation with confidence
✔ Automatically create and update contact records in Salesforce
✔ Simplify responses to subject access requests from data owners
Pre May 2018 Ebsta helps to maximise opt in initiatives by maintaining up to date contact information and exposing missing leads and prospects currently hidden in email systems.
Post May 2018, Ebsta streamlines the minimisation process reporting data from both age and engagement levels, highlighting records nearing or requiring minimisation.
Single point for managing subject access requests across multiple systems including effective and safe data removal.
The EU (including the UK) is stepping up to protect its citizens’ rights to control their personal data. GDPR will mean that organisations that handle personal data will have to take big steps to comply, or pay the price.
With GDPR there has never been a more important time to put data management at the apex of your Salesforce strategy. The result of un-analysed, underleveraged data isn’t just a threat – it’s a failure to connect with customers in the way they expect.
Ebsta consolidates data from Salesforce, business email, phone records and calendars to create a complete and accurate single customer view whilst ensuring all records are as up to date as possible.
With records up to date and no longer hidden in ancillary systems personal data can be effectively managed and controlled minimising exposure to data protection breaches.
Email Integration for Salesforce, Gmail Integration for Salesforce, LinkedIn Integration for Salesforce, Calendar Integration for Salesforce, Meeting Scheduling Software, Email Tracking, Email Data Mining, Lead Discovery, GDPR, Data Consolidation, and Data Protection
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- Customer Engagement