About BreakthroughUX
Breakthrough UX (User Experience) helps you add new always-on abilities for customers, employees, suppliers, partners and markets. Formerly Breakthrough Usability, now adding tomorrow’s Digital Earth UX today.
Examples: Produced major advances in large numbers of products, services, websites, ecommerce, ebusiness, media, search, support, online infrastructures, enterprise systems, and much more.
- Helped raise revenues of an SMB products business from $250M to $4B in 3 years. Turned products into #1 winners in their categories.
- Improved thousands of systems per year by creating processes that were evaluated, adopted and applied by thousands of development teams worldwide. Used the processes to help the company win the largest contract in its history.
- Raised customer success in all areas of a world-leading website with over 90 projects that added substantial improvements to revenues, support, products, content, media, navigation, search, jobs, news, etc.
- Transformed a global company’s KM resources into the central platform for the company’s operations. Named “Innovation Scan #17”, one of the most valuable global innovations in that company’s history.
- Built and ran 5 global online testing frameworks.
- Facilitated large vendor-customer meetings in venues and conference centers worldwide.
Optimize current channels and develop new ones using user experience, analytics, research, testing, design, new technologies, and innovative digital strategies. Produce life cycle journeys that add and serve always-on relationships. Empowers employees, customers and suppliers.
Soon, tech will enhance everyone’s abilities in every digital step, so they succeed dramatically faster and better. Breakthrough UX helps you deliver and lead these transformations today.
Specialisms
Optimize current channels and develop new ones using user experience, analytics, research, testing, design, new technologies, and innovative digital strategies. Produce life cycle journeys that add and serve always-on relationships. Empowers employees, customers and suppliers.
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