Appamondo is a Zendesk Premier Partner and omni-channel help & support solution specialist.

We work with Enterprise and SMB organisations to transform customer & colleague service & support – both internal & external use cases. We drive material improvements in CX & CSAT by turning customer service on its head.

Single view of customer, customer self-management, streamlined workflows, improved agent efficiency and automated insights and reporting are core to our solutions.

We unlock the strategic and commercial benefits of Zendesk software and complementary web-based applications.

By creating customised, process-driven solutions, tools and applications capable of removing the internal silos and bottle-necks, we are able to create positive experiences and a greater degree of automation.