- Size: Large
- Year founded: 2000
7.ai is redefining the way companies interact with consumers.
Using artificial intelligence and machine learning to understand consumer intent, 7.ai’s technology helps companies create a personalized, predictive and effortless customer experience across all channels.
The world’s largest and most recognizable brands are using intent-driven engagement from 7.ai to assist several hundred million visitors annually, through more than 1.5 billion conversations, most of which are automated.
The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.
7.ai is a registered trademark of 24/7 Customer, Inc.
Self-service, Predictive Search Bidding, Online Customer Journeys, Customer Service Technology, Intelligent Speech Solutions, Smart IVRs, Virtual Agents, Machine Learning, Artificial Intelligence, Customer Experience, Customer Engagement, Intent-Driven Engagement, Online Personalisation.
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- Customer Engagement
- Enabling technology