The Coronavirus and its predictable future for Retail

Tony D'Onofrio·25 February 2020·Customer Engagement

...This week, I was invited by Rethink Retail to speak about the actions retailers should be taking in response to the growing global concerns with the coronavirus. In this article, I will summarize some of the information shared in the podcast plus additional post analysis insights with… Read More...

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It’s not what you know, it’s how fast you learn

Rod Collins·19 February 2020·Strategy & Innovation

...In his best selling book The Lean Startup, Eric Reis relates the story of how he discovered the value of rapid customer feedback. In one of his early entrepreneurial ventures he had a product idea that he felt sure would be a market success. He poured all his knowledge, his best… Read More...

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As digital transformation unfolds, it pays to be a generalist

Jeffrey Phillips·19 February 2020·Enabling Technologies

...I remember the hubbub surrounding Dan Pink’s book A Whole New Mind, in which he stated that the future (this was back in the early 2000s) would belong to right-brained people, because machines would ultimately automate anything that could be easily documented and that followed a standard process. His argument… Read More...

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RetailROI and the 2020 Digital Transformation Retail Technologies

Tony D'Onofrio·11 February 2020·Customer Engagement

...This is the second article covering the innovation leadership activities around NRF 2020. My previous post summarized the three most impactful perfect vision takeaways of NRF 2020. Just prior to the New York NRF Big Show, a favorite activity every year is to attend the information-packed … Read More...

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The true purpose of a business

Rod Collins·28 January 2020·Strategy & Innovation

...One of the hottest trends in the food industry is the increasing popularity of plant-based products that replicate the taste of their meat counterparts. If you attend a baseball game at Minute Maid Park in Houston, change planes at the LAX Airport, or stop by your local Burger King, you… Read More...

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Future of work

Melanie Franklin·27 January 2020·People & Change

...I had the pleasure of hearing @JonLewis (CEO, Capita) share his thoughts on the future of work at the recent Capita sponsored TED event in London. We were there to consider the impact of AI and RPA (robotic process automation) on job design. Many of us are already seeing the… Read More...

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Innovation or ERP: which path will digital transformation follow?

Jeffrey Phillips·20 January 2020·Delivery

...I’ve been thinking a lot about the concept of “digital transformation” recently.  You can’t help but encounter it on Twitter or LinkedIn, in business publications and in discussions with customers and prospects. Everyone wants to know about digital transformation. Admittedly, teaching a class on digital transformation keeps it forefront in… Read More...

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Modernizing the Enterprise Monolith

Mark Hewitt·20 January 2020·Strategy & Innovation

...Green Paper versus White Paper. The term white paper originated with the British government, and many point to the Churchill White Paper of 1922 as the earliest well-known example under this name. White papers are a way the government can present policy preferences before it introduces legislation. Publishing a white… Read More...

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B2B Sales Leaders: Why you should embrace social business in 2020

Mark Hewitt·27 November 2019·Customer Engagement

...As sales leaders, it is no secret that in today’s technology-driven corporate environment, customers demand that you earn their trust to be granted access and time. The Problem: Traditional lead generation methods yield very little, and sales professionals are struggling to fill their pipelines. Cold calling is completely unproductive. Emails… Read More...

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Demand for tech skills outweighing supply in manufacturing

Matthew Gierc·26 November 2019·People & Change

...Technologies like AI and IoT are making possible an economic revolution not seen in generations past. Technological disruption is changing how work gets done and how people experience work. However, there still is a significant skills gap in the manufacturing sector that needs to be bridged to enable long-term success. Read More...

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The consumer Digital Transformation retail wakeup call

Tony D'Onofrio·4 November 2019·Customer Engagement

...In October I had the opportunity to speak to roughly 150 retail professionals on the “Disruptive Future of Retail”. This continuously updated presentation explains the key trends driving the digital transformation of the global retail industry. Very humbled by the positive response to the new edition with the … Read More...

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News In Digital From The Digital Transformation People #37

News In Digital·29 October 2019·The Case For Digital Transformation

...Curating the best for you of all things ‘digital transformation’. Discover the what, why and how from thought leaders, practitioners and people like you who are learning how to overcome the threat of digital disruption and transform their businesses to thrive in the digital era. LEADERSHIP & ORGANISATION… Read More...

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