The Difference between Digitization and Digital Transformation
I have seen many businesses say they have embarked on digital transformation whilst in reality,…
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Telecom: Enterprise Messaging is the New Black
Enterprises love messaging. There is no evidence in this world that can deny the obviousness…
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What a Customer Data Platform can do for your business
Whether you’ve established a proper system or not, data is flowing in, and it’s ripe…
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Diversity in Digital
Digital transformation needs fresh perspectives and unique ideas more than anything else. The more diverse…
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3 Reasons Executives Need to Lead in Social Business
Executives need to lead by example through their attitudes, motivations and behaviour to catalyse their…
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In Praise of “De-Automation” in Social Business
When is the last time you called a company and a real human answered, with…
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The Shift From Strategic Planning to Strategic Discovery
One of the most common and enduring practices of traditional management is the annual strategic…
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How to be bold in the face of transformation
My introduction to many businesses often comes about when their leaders are trying to decide…
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The Critical Next Generation Formula for Rewarding Customer Engagement
Several weeks ago I had the pleasure of being the moderator and Master of Ceremonies…
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IoT Is Changing the Way We Think About on-the-Job Safety
The Internet of Things, or IoT, is a massive collection of data that gets taken…
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How Real-Time Analysis Can Transform Your Business
Data is becoming increasingly important for many different industries, businesses and operations — and it…
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Data Centers: What your business needs to know in 2018
If you’ve been following the technological disruption of business lately, you know there’s a lot…
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