The future retail Part 2: The importance of becoming an omnichannel retailer
In a three-part series our retail and customer experience expert Jonathan Hilton discusses the ‘future of retail’.…
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The Future of Retail Part 1 – Retail Reinvented
Every month seems to bring more depressing retail statistics of once loved brands… Last year…
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Chief Data Officer role definition
Organizations are only just getting to grips with the strategic importance of data. They are…
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News In Digital From The Digital Transformation People #37
Curating the best for you of all things ‘digital transformation’. Discover the what, why and…
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Data Analytics – the value is in the join
The future of data analytics will be in the joining up of currently disparate datasets.…
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Digital Transformation – getting the data right
Digital Transformation provides a focus on updating processes and technologies. Every communication, every purchase and…
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Digital transformation lessons from Bezos and the Washington Post
When Amazon purchased Wholefoods in 2017 retailers’ worries grew. Two years later, the tightly coupled…
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The importance of data strategy
For over 30 years we’ve been trying to harness data. Tech giants like LinkedIn, Google…
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Adaptive Leadership – timely response and expect plans to change
In my last series of blogs, I explored the “Give It Up” model whereby true…
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Artificial intelligence and the heartfelt business of empathy: An interview with Minter Dial
‘Leading Digital Transformation’ is a weekly podcast series produced in collaboration between The Digital Transformation…
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An inadvertent mistake undermines Cybersecurity
It is necessary to put the mistake in context to understand the weakness it introduced.…
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Disruption mindset – an interview with Charlene Li
‘Leading Digital Transformation’ is a weekly podcast series produced in collaboration between The Digital Transformation…
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