Good Enough Won’t Win You The Race
Getting a new digital product off the ground is never easy. Digital change and transformation…
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What Digital Transformation Actually Is About
After publishing an article about what Digital Transformation is NOT, a lot of people told…
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What Digital Transformation Is Not About
There is a lot of misconception about the term “digital transformation”. Since it has become…
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The Cost of Connectivity
Modern technologies have given rise to smarter, more efficient devices. Things like the Amazon Echo,…
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The Digital Future of Retail Simplified
Not too long ago, many including myself were forecasting major consumer changes for the year 2020.…
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Workplace Culture
Workplace culture is intriguing, a few seem to have an opinion on it or are…
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How To Make Your Case As An Agent of Change
It makes no sense for any business to resist transformation. Nobody can be in any…
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The 10th Business Delusion That Deceives Managers
A good deal of our business thinking is shaped by delusions, which are shaped by…
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“Digital” Is Broken. Let’s Fix It!
As a child I was fascinated by technology. I had a couple of non-fiction books…
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Supercharging the customer experience
Customer service looks like being the next function to be impacted by artificial intelligence (AI).…
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The Principles of Leadership
The word leadership is like the word religion, it means so much that it actually…
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How to get started with Digital Transformation: A look at Change Agents and Leadership
If you are considering digital transformation you may be wondering how to get started. Digital…
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