Contact Center Perspectives (20th January, 2016)
Can revenue be generated through data? Is the hype around big data justified? What could…
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Customer Experience
How a Digital Transformation Can Improve Customer Experience with Big Data
Do you know what your customers want when they visit your website? And do you…
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What does the rise of CX really mean for marketers?
What does the growing importance of customer experience mean for today’s marketer? How is it…
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Redesigning the Lost Smartphone Experience
Given the health risks of carrying a smartphone (or any kind of mobile device) too…
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