The Coronavirus and its predictable future for Retail
This week, I was invited by Rethink Retail to speak about the actions retailers should be taking…
thedigitaltransformationpeople.com
Customer Engagement
Why customer experience needs to top every business leader’s agenda
Customer Experience (CX) has climbed right to the top of the corporate agenda with companies…
thedigitaltransformationpeople.com
Why storytelling is key to marketing and user experience design
We’re all vying for audience attention. You’re there trying to promote your service or product…
thedigitaltransformationpeople.com
RetailROI and the 2020 Digital Transformation Retail Technologies
This is the second article covering the innovation leadership activities around NRF 2020. My previous…
thedigitaltransformationpeople.com
Customer’s Experience And The Role Of The Board In Driving Digital Transformation
This is a call for every executive, every board member, every consultant, and all change…
thedigitaltransformationpeople.com
NRF 2020: The perfect vision future of retail three takeaways
This is the first of multiple articles covering the Retail Big Show NRF 2020. As…
thedigitaltransformationpeople.com
Retail Rundown – Retail’s Big Show Special
January 20, 2020 – NRF 2020: Retail’s Big Show Special: We hear from Tony D’Onofrio,…
thedigitaltransformationpeople.com
12 Top Content Marketing Trends Just Over The Horizon
There’s no question that content marketing is among the most viable methods for businesses to…
forbes.com
Here come the retail robots
The robot revolution is here. As consumers continue to demand efficient and better-connected experiences, retailers…
thedigitaltransformationpeople.com
How Sitecore provides the process and technology that CMOs need to win at omnichannel
Marketing leaders today are constantly challenged by the demand for more content required by their…
techwireasia.com
The 10 Most Customer-Centric Companies Of 2019
Goldendoodle dog Getty An amazing customer experience is one of the biggest competitive advantages a…
forbes.com