Leveraging Digital Transformation To Enhance The Customer Experience
With the increased adoption of emerging technologies, such as artificial intelligence (AI), internet of things…
forbes.com
Customer Engagement
Three Ways to Improve Customer Experience in the Digital Age – DevriX
As the digital transformation continues its progress, technologies such as AI, machine learning, IoT, and…
devrix.com
CMOs: front burner priorities
What is the experience you want your customers to have with you as a company?…
thedigitaltransformationpeople.com
VR, AR, QR: The digital ways we shop in store
The rise of online shopping makes it easy to buy things in the digital realm…
thedigitaltransformationpeople.com
5 digital customer experience technologies for a winning strategy
ra2 studio – Fotolia Transforming CX is high on the executive priority list. But knowing…
techtarget.com
Digital Transformation 2.0: Customer Experience Management
“CXM is the next category in the brand evolution,” said Augie Ray, vice president analyst…
adobe.com
3 Strategies for Humanizing the Digital Customer Experience
Story Highlights Emotional connections are what keep customers coming back Brand experiences need consistency across…
gallup.com
Customer Experience Dominates the Branch vs. Digital Banking Debate
Subscribe to The Financial Brand via email for FREE! Countless words and pictures have been…
thefinancialbrand.com
Digital Banking Transformation Strategies Neglect The Customer Experience
Subscribe to The Financial Brand via email for FREE! In an effort to determine the…
thefinancialbrand.com
How retailers are using chatbots to boost customer engagement
Today’s retailers are facing a constant challenge in competing with consumer price sensitivity and digital…
thedigitaltransformationpeople.com
Wyndham’s digital innovation elevates the customer experience
When Scott Strickland interviewed for his job as CIO of Wyndham Hotel Group in the…
cio.com