Contact Center Perspectives (27th January, 2016)
Kalyan Banga·12 July 2016·Customer Engagement
...of big, bad data. 3 Ways to Boost Your Customer Retention Rate With Service [winthecustomer.com] Gartner research shows that by 2018, 70 percent of business-to-business e-commerce sites will offer customers Read More...
thedigitaltransformationpeople.com·
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