Key Insights on the Digital Innovations discussed at Davos – #DigitalDirections

Welcome to Tata Consultancy Services’ rolling coverage of the World Economic Forum Annual Meeting.

Good morning! Final Day at Davos

It’s our final day in snowy Davos, capping off an interesting few days discussing Business 4.0, leadership in the digital age and all the ways new technology is set to transform our way of life.

[09:36 CET, Friday 25 January]

Looking out from the Dome

We’re rounding off a third busy day for TCS here in Davos, with some views from the Dome.

[17:27 CET, Thursday 24 January]

View from our CEO

Watch our interview with Rajesh Gopinathan CEO & MD, @TCS @TataCompanies and @CIO_JFinch John Finch Chief Information Officer, @Refinitiv as they discuss the transformative partnership between TCS and #Refinitiv! #Davos2019 #WEF19

– Refinitiv (@Refinitiv) January 24, 2019

[17:11 CET, Thursday 24 January]

Authenticity as a cornerstone of Business 4.0

Why authenticity is absolutely crucial to reputation management in the age of instant communication

[15:22 CET, Thursday 24 January]

How to ensure society trusts digital innovations

Trust in technology companies and trust in digital is evolving as we move into the era of Business 4.0. More than one-half of cyber attacks result in financial losses of over $500,000, begging the question of how the public and private sectors collaborate in new and innovative ways to counter the challenge?

This was a key topic at the World Economic Forum’s meeting in Davos, with key speakers noting that there’s a lack of trust, in this session, delegates advocated a multifaceted approach – with businesses engaging and governments doing more as well.

TCS has considered how data exchange and privacy offer new possibilities for global businesses, with innovation and privacy engineering – you can read more about that here. To see what we’re up to at the World Economic Forum’s Annual Meeting 2019, click here.

[14:22 CET, Thursday 24 January]

Brand growth

After we discussed what makes a great brand in our session at Davos, Abhinav Kumar, Chief Marketing Officer at TCS lays out the key principles that define our sustained brand growth over the years.

[12:13 CET, Thursday 24 January]

Digital Trust and Transformation

One of the themes at Davos is how leaders can safeguard trust in digital technologies.

For TCS, the Fourth Industrial Revolution and Business 4.0 have to benefit everyone, and companies must lead the way. In this article, Balaji Ganapathy, Head of Workforce Effectiveness at TCS discusses the new way of operating and how a “complete mindset shift” is needed.

In a World Economic Forum panel on trust, Alibaba CEO Daniel Zhang said his vision is to make it easy to do business anywhere in the digital era, and that, for him, transparency is more important than data ownership. Microsoft CEO Satya Nadella said “tough discussions” are needed on global norms.

[11:18 CET, Thursday 24 January]

The Critical Role of CEOs

In an interesting debate in the Dome, Tata Sons Chairman Natarajan Chandrasekaran outlined why chief executives need to have clarity on their values. To read more on this topic, and the role CEOs have to play in ensuring their brand stays on top, click here.

[10:48 CET, Thursday 24 January]

Take some Tea

Feeling the cold? Come and sample the diverse and eclectic range of flavours and tastes at the Tata Tea kiosk this year. Last year, we launched the “Davos Blend” of Tata Tea, marking the 150th anniversary of the Tata group.

[09:54 CET, Thursday 24 January]

Good morning! Day Three

After a brilliant evening reception at Davos, we’re getting ready for Day 3, where TCS will address how to bridge skills gaps and other themes of Business 4.0. To see what we’re up to at the World Economic Forum’s Annual Meeting 2019, click here.

[09:15 CET, Thursday 24 January]

What a great second day at Davos, capped off with our evening reception in the Dome. As we look ahead to tomorrow, where TCS will be busy again speaking on skills gaps and how business can become more inclusive, we’ll leave you with this article about how in the era of Business 4.0, cloud computing, artificial intelligence, big data and the Internet of Things are going to bring wide-ranging changes.

See you tomorrow – you can read more about our upcoming participation in Davos 2019 here.

[22:16 CET, Wednesday 23 January]

Digital debate

Lots of lively chatter warming up our Global Reception in Davos. To read more about what we’re doing at the World Economic Forum Annual Meeting and what’s coming up, click here.

[21:19 CET, Wednesday 23 January]

Business 4.0

Against the backdrop of our theme of Business 4.0, how companies can prepare for the technological changes that are already in train, it is a great pleasure to welcome more than 500 business leaders, media and policymakers to the TCS Dome in Davos to discuss the issues of the day.

A great pleasure to welcome over 500 business leaders, media and policymakers in Davos, Switzerland tonight: #wef19 #DigitalDirections

– Tata Consultancy Services – Europe (@TCS_Europe) January 23, 2019

[21:09 CET, Wednesday 23 January]

Changing Financial Ecosystems

With our reception underway in the Dome, here’s R Vivekanand, Vice President and Co-head of TCS Financial Solutions on how blockchain is helping to change the ecosystems of financial services:

[20:30 CET, Wednesday 23 January]

Creating a Reskilling Revolution

As we gather for our reception in the TCS Dome, we’ll be welcoming guests to discuss innovative ways to close skills gaps as the Fourth Industrial Revolution takes hold, as well as marking the closure of our 50th year anniversary celebrations. To read more about what we’re doing at Davos and what’s coming up, click here.

[19:01 CET, Wednesday 23 January]

Celebrating with our partners

We’re getting ready for our reception in the TCS Dome, where we’ll bring together people from business, government, academia, media and civil society to discuss what’s been going on at Davos so far. We’ve enjoyed lively and wide-ranging debates about the use of blockchain and AI, as well as an insightful discussion about the best traits for CEOs in Business 4.0.

It’s a special year for TCS, marking the closure of our 50th year anniversary celebrations. To find out what else we’re doing at Davos, take a look at our website.

[18:31 CET, Wednesday 23 January]

Closing the Skills Gap

As a strategic partner of the World Economic Forum we’re working to close the global skills gap, and undertaking many initiatives to drive change. Read about our efforts to tap in to India’s invisible talent pool and how we work to ignite a passion for technology in young people in the U.K.

[18:25 CET, Wednesday 23 January]

How digital is transforming shopping

The way we shop is about to get even more personal, as supermarkets harness the power of data. Walking out of the shop without needing to check out will become an everyday occurrence. Read about that, and other digital transformations being discussed at Davos, here.

[17:47 CET, Wednesday 23 January]

Thriving in Business 4.0

How companies can position themselves for the impact of the Fourth Industrial Revolution and Business 4.0 is a key theme for TCS at Davos. In this article our Executive Vice President and Chief Technology Officer K. Ananth Krishnan discusses the key characteristics of this new era and what you can do to thrive in it.

[16:23 CET, Wednesday 23 January]

Digital skin – healthcare of tomorrow

At Davos we’re discussing how technology will revolutionize our lives, and healthcare is one such area. Read here about the development of digital skin and here about other applications of blockchain and AI that were discussed at the TCS event yesterday.

Why a ‘digital skin’ is the next big revolution in global healthcare: #DigitalEmpowers #wef19

– Tata Consultancy Services – Europe (@TCS_Europe) January 23, 2019

[14:57 CET, Wednesday 23 January]

Using games to bridge the skills gap

“Having IT skills is like having a pen. You can write a mathematical equation. You can draw a portrait, you can write a poem. It depends how you want to use it.”

As Davos delegates debate the skills that will be needed for Business 4.0, read here how TCS is using computer to help develop computer science skills at school and improve future employability.

Here’s why school computer games could be the answer to improving the quality of tomorrow’s workforce: #DigitalEmpowers #wef19

– Tata Consultancy Services – Europe (@TCS_Europe) January 23, 2019

[14:15 CET, Wednesday 23 January]

What’s next for machine learning?

[14:02 CET, Wednesday 23 January]

Good morning – Day Two

Welcome back to Davos, where TCS has been leading debates on technology and Business 4.0. After a busy day yesterday, we’re ready for another day of discussions – to see more of what we’re up to, visit our website.

[09:27 CET, Wednesday 23 January]

Rounding up Day One

What a great first day! Thank you for following us at the World Economic Forum. We’ll be back tomorrow, for another busy day. To see more about TCS at Davos, visit our website.

How can we utilise digital technology to create a fairer society? @dakotagruener, @navroopsahdev, @mdhamilton123 and @srolondon expressed their thoughts in block three of our Blockchain and AI Summit with @MIT Connection Science: #wef19 #DigitalDirections

– Tata Consultancy Services – Europe (@TCS_Europe) January 22, 2019

[19:17 CET, Tuesday 22 January]

Be Genuine

That concludes a very interesting panel discussion on brands and CEOs, with the main pieces of advice offered at the end:

  • Be genuine
  • Trust and transparency is an expectation
  • Have empathy
  • Recognise your responsibility toward all stakeholders

[19:01 CET, Tuesday 22 January]

Trust and Communication

In the panel discussion, Cathy Bessant, Chief Operations and Technology Officer for Bank of America, said the business of trust is paramount.

Corporate reputation and CEO reputation get at the heart of trust. It isn’t the name, it is not advertising that produces great brand and reputation, it is trustworthiness, credibility and delivering against, dare I say it, a brand promise.

Kylie Wright-Ford, Chief Executive Officer at Reputation Institute echoed that sentiment, saying the familiarity of the CEO matters.

This is not a time for your CEO to be sitting back. It is a time to be vocal, a time to be out there. Communication is key.

[18:19 CET, Tuesday 22 January]

Brands in the age of technology

Scrutiny of companies, chief executives and brands has increased, Haigh tells the audience in the TCS Dome. The total value of intangibles is something like $55 trillion, so not an inconsequential number, and a large proportion of that is brands.

It is quite clear that we are living in an age of transparent mass communication, I think that’s probably a gross understatement. Anyone managing a brand has to be aware of that and manage all the stakeholders, not just their consumers.

[18:01 CET, Tuesday 22 January]

The importance of brands

Kicking off in the TCS Dome is the first speaker – the CEO of Brand Finance, David Haigh, who says fundamental analysis of brands has become a serious topic and can be an indicator of future performance. Investor and analyst interest in brands and measuring them has grown in recent years, he says.

Stock market prices tend to be very volatile but fundamental analysis of brand strength and brand value tends to be much more stable

[17:46 CET, Tuesday 22 January]

The evolving roles of chief executives

Our next event is starting now:

#BFGlobal500 report launches at #WEF19 in @Davos with panel discussion on The Role of CEOs in Shaping Brands & Reputation, featuring @kyliewf @Reputation_Inst, @CathyBessant @BofA_News, N. Chandrasekaran @TataCompanies, and @JonasPrising @ManpowerGroup:

– Brand Finance (@BrandFinance) January 22, 2019

[17:38 CET, Tuesday 22 January] [16:52 CET, Tuesday 22 January] [16:29 CET, Tuesday 22 January] [15:15 CET, Tuesday 22 January]

Importance of data for Business 4.0

Preparing for technological change

Knowledge sharing at Davos

Shoring up trust

[15:07 CET, Tuesday 22 January]

That concludes a wide-ranging panel event where trust was a key theme – how we build and safeguard it as new technologies transform all aspects of our lives.

We’ve learned about a huge variety of applications for blockchain and AI – from revolutionising healthcare to collecting tax and aiding refugees. To see more about the speakers, click here.

[14:55 CET, Tuesday 22 January] [14:45 CET, Tuesday 22 January]

To see more about TCS at Davos, visit our website.

Next up is the launch of the annual Brand Finance Global 500 report on the world’s most valuable brands and a panel discussion, that starts at 17:00 CET.

[14:42 CET, Tuesday 22 January]

Technology that includes everyone

After a great discussion that covered a breath-taking range of applications for AI, we’re on to the closing remarks. Megan Smith, the CEO of shift7, and the U.S. chief technology officer from 2014-2017, is talking about using AI and technology to bolster equality.

We have this bad data that is imbalanced, biased, and we have to fix it. One way to do that is bring more voices forward.

We have to include everyone on the design.

Using AI Properly

[14:24 CET, Tuesday 22 January]

Entering the new age

Thomas Ermacora FRSA, a regeneration architect, talked of keeping the bigger picture in mind when thinking about the scope of these technologies. He said there will be a race to be the best among governments, until an international agreement is reached.

[14:14 CET, Tuesday 22 January]

We have entered a new age, something we have built is smarter than us.

Technology changing society

Svetlana Dotsenko, founder and CEO of Project Lever, discussed how technologies could be made useful in real life at a faster rate, saying it was important to bridge the financing gap to allow blockchain and AI to help in areas like healthcare.

[13:45 CET, Tuesday 22 January]

This gap in financing created by the lack of investment by the government creates a unique opportunity for corporate financiers to step in and work with universities.

Joscha Bach, a cognitive scientist at AI Foundation & Harvard Program for Evolutionary Dynamics, talked about the new generation of AI, one that can learn everything in a single domain and integrate it into a single model. And he highlighted the challenges posed by the power of such technologies, and the need to be mindful about the way in which we embrace them.

[13:40 CET, Tuesday 22 January]

We will cede a lot of control to such a system. It will be very difficult for us to intervene in such a system in the human interest if we don’t set it up in the right way.

[13:20 CET, Tuesday 22 January]

Views from the TCS Dome

#blockchainai and #identity discussion ⁦@Forbes⁩ ⁦@TataCompanies⁩ ⁦@TCS⁩ ⁦@MIT⁩ impressive and eloquent speakers; glad to learn.

– M. Mueller-Eberstein (@MarkMEberstein) January 22, 2019

Delegates are enjoying the picturesque backdrop to our sessions and the session speakers.

Ways technology can change the world

[13:17 CET, Tuesday 22 January]

Jeffrey Saviano, EY Global Tax Innovation Leader, talked about how blockchain and AI could be used to solve tax problems. He said technology can combat tax fraud, which is a $3 trillion a year global problem.

As you move about the dome today and listen to the talks, you see first-hand how AI and blockchain and other advanced technologies are changing the world.

[12:51 CET, Tuesday 22 January]

Anne Kim, chief technology officer at Secure AI Labs talked about a technology called a trusted execution environment, which keeps data encrypted at all times. It’s uses include helping to share data without sharing the content – which is particularly useful for hospitals, pharmaceutical companies and digital healthcare companies.

Using data and technology to help refugees

[12:43 CET, Tuesday 22 January] [12:31 CET, Tuesday 22 January]

Michiel Bakker, a research assistant at MIT Media Lab and MIT Human Dynamics talked about using mobile-phone metadata to give insights on refugees while also preserving their privacy.

We can suddenly answer questions like whether urban segregation also harms a refugees potential for finding a job, or to build social capital.

Algorithms that save lives

Here’s how algorithms could save lives and prevent millions of premature births every year: #DigitalEmpowers #wef19

– Tata Consultancy Services – Europe (@TCS_Europe) January 22, 2019

Data sharing for better cities and better government

In a panel on World-Wide Systems, researchers discussed how technologies can help cities and governance and save money in the process.

[12:27 CET, Tuesday 22 January]

Alejandro Campero, a research assistant at the MIT Trust Data Consortium, talked about using technology to target social policies in large cities like São Paulo or Mumbai.

In countries like Colombia, countries like Costa Rica, we have shown that you can increase coverage by up to 15% without increasing budget, you can reduce expenditure by 15% without reducing coverage of the systems. We are talking about millions of people and billions of dollars.

Hao Chen, Managing Director City Innovation Lab, Beijing outlined how technology could help traffic problems, house problems, water-resources problems and environmental risk problems. For example using data to monitor traffic and achieve better planning for the future.

Machine learning: how much data is needed?

[12:03 CET, Tuesday 22 January]

Gautam Shroff, Chief Scientist in Tata Consultancy Services talked about his work on machine learning and how “you don’t need a lot of data but you do need technology.” New research on neuro-deductive learning will be published next month, he said.

What we are talking about is learning to read without having to train the machine at all. We give it one example and it learns to deduce how to read, because it uses the technology of Sherlock Holmes. If you rule out what is impossible, whatever is left is the only way to do things.

Tim Burners Lee: Who does AI work for?

The founder of the World Wide Web, Tim Burners Lee, talked about ownership and control of data.

If you control your own data you can pull your data in, and you could run your own AI

There are a few projects which have looked at this, but they all depend on the solid project being fair, the idea that you have access to your own data, and you end up producing a really interesting and powerful AI when you have done that

Data and inclusion

[11:53 CET, Tuesday 22 January]

The power of data

In the Chairman panel, Rick Haythornthwaite, the Chairman of Mastercard, said humans and “the extraordinary power of imagination” should be kept at the heart of technological development.

Smadar Itzkovich, the founder of Israel Smart Mobility Living Lab, explored how Globalisation 4.0 can use technology “to create game-changing solutions for the public good.”

[11:43 CET, Tuesday 22 January]

Claire Melamed, CEO, Global Partnership for Sustainable Development Data highlighted how some countries and people remain invisible in a data-led world. She said the least represented country in big data is Chad.

We’ve been talking this morning about AI and lots of exciting new developments and technologies. The thing all these things have in common is that they are all built with data. Data is the raw material which is powering the innovations with AI, with platforms and programs.

More needs to be done on those invisible areas, she said.

Instantaneous, interactive and intuitive

Ganapathy Subramaniam, the Chief Operating Officer of TCS, spoke about his personal experience of dealing with blockchain and how the technology can produce solutions. He said digital is not one single technology, but a suit of technologies that must interoperate seamlessly.

We all live in a digital economy where the solutions have really got to be instantaneous, interactive and intuitive. And digital technologies seem to enable this.

[11:25 CET, Tuesday 22 January]

He spoke about mass personalization, as well as the ability to create exponential value, leveraging ecosystems and embracing risks.

Solutions for Everyday People

These speakers addressed the practical applications of blockchain in everyday life and how they can make a difference.

Jonnie Penn, from Harvard University and the University of Cambridge spoke about using collective bargaining to allow workers to leverage their personal data. He said it’s about letting workers participate in their own solution, rather than the top down approach that is used at the moment.

[11:08 CET, Tuesday 22 January]

I think of it like data inequality. We know income inequality is a problem, but now we have the same centralisation with accessing control of data.

Panos A. Panay, vice president, Innovation and Strategy, Berklee College of Music spoke about how blockchain technology could be used to change the financial models in the music industry, and Josh McHugh spoke about sport and blockchain and how the technology can help keep sports clean, keep the perception of it fair, and increase engagement.

With transparency, you have got a crop of start-ups that are working with player, team and league management systems that will basically make the transactions between teams and players, leagues and teams, sponsors and leagues transparent and secure and verifiable. So that you will have fewer cases of bribery and corruption at the top.

[10:56 CET, Tuesday 22 January]

AI is not enough on its own

Amy Wilkinson, CEO & founder of Ingenuity and a lecturer at Stanford, spoke about the importance of innovative leadership in the age of AI. She said as well as data and analytics, employers need to focus on remaining entrepreneurial.

Are the people around you excited about what you are talking about, are you asking whether it would be cool? It is an important thing to ask yourself rather than just collecting all of the information.

[10:40 CET, Tuesday 22 January]

Fueling Adoption

The panel on fueling adoption offered insights in to what’s coming and the challenges of taking up blockchain in a widespread way.

Mira Wilczek, President and CEO of Cogo Labs, outlined how blockchain technology can help address some of the challenges of digital.

In an era where the consumers are concerned about the use of our data, blockchain is the exact technology which can unlock our potential as digital beings in an era where we are living in a trustless society

[10:26 CET, Tuesday 22 January]

John Calian, Head of T-Labs said in the very near future, automobiles could be making decisions for you.

It will know a lot about you, it will be tracking where you go. It is going to start optimising your routes. Where do I charge myself? Where is the best rates to charge? For eight hours, five days a week, I don’t do anything. Maybe I should rent myself out in the neighbourhood where I park so the automobiles will make decisions for us. We have to trust the data.

Challenges for technology

Joy Buolamwini started off the panel on the adoption of AI with a talk about the “coded gaze,” bias in technology and the potential for misuse. Among some concerning uses of facial-analysis technology are the weaponization of AI and the harmful discrimination in law enforcement situations.

[10:11 CET, Tuesday 22 January]

Because oversight is needed, today we are launching the Safe Face Pledge, an initiative for companies buying facial analysis technology to say they will use it ethically and responsibly.

Find out more at

[09:51 CET, Tuesday 22 January]

Policy and technology

The next panel is focusing on foundations for policy. Speaker Dakota Gruener, Executive Director at ID2020, outlined how digital identity systems carry significant risk unless they are thoughtfully designed and carefully implemented.

[09:37 CET, Tuesday 22 January]

Firstly, the development of digital ID is happening right now. We need to pay attention to it today. Second, we need to take the risks seriously. Policymakers are at a fork in the road with digital ID and we need to intentionally, loudly and actively put people first. Third, this challenge is enormous and will not be solved by anybody working unilaterally, we need to cooperate.

Great Uses for AI

On the sustainability panel, Tabitha Goldstaub of AI advice platform, identifies great uses for artificial intelligence:

We no longer need any more targeting of advertising, but we need targeting of human traffickers. We don’t need to change and predict shopping behaviour, we need to change and predict the issues around deforestation. We don’t need to sort photos into family albums, we need AI to help us sort our recycling. We don’t need to redesign our home for feng shui, we need to design our energy grids.

[09:04 CET, Tuesday 22 January]

Building Trust

It’s mid-morning and we’ve already heard from a range of interesting speakers on our sustainability panel, including Tabitha Goldstaub of AI advice platform, and also from Jessica Espey, a senior advisor to SDSN.

Espey talked about building trust in public and private data for sustainable development and making technology more widespread, she said:

The problem is that those with the most acute challenges, many of these low-income governments, who want to tackle some of the most acute problems, don’t have the data at their fingertips.

We know the solution, but a collaboration between all the innovators in this room and companies around the world with those public entities, and we know how to get there, which is the legal frameworks and data exchange platforms. The question is, what are we all going to do in our research and companies to take this to scale, and what can we do going forward to make this happen now?

Committed to Globalization

[17:05 CET, Monday 21 January]

Tata Consultancy Services’ Dr. Gautam Shroff is on the stage, he says:

We remain committed to globalization, making a better, fairer, more prosperous world. At the same time, globalisation is undergoing a lot of change. A lot of global threats, one needs to think about how that will change things.

As the Vice-President, Chief Scientist and Head of TCS Research and a member of TCS’ Corporate Technology Council, Dr. Shroff is involved in recommending directions to existing R&D, spawning new R&D efforts, sponsoring external research, and proliferating the resulting technology and intellectual property across TCS’ units. He is also part of the AI task force set up by the Government of India.

[16:17 CET, Monday 21 January]

Davos is underway!

We’re kicking off in the TCS Dome, with a discussion on distributed ledger technology and the future, with speakers including Brian Behlendorf, the Executive Director of Hyperledger and many others. See our full agenda here.

TCS at Davos

As a strategic partner of the World Economic Forum, we’re busy this week in Davos, to see our events, have a look at our website.

[CET 15:15, Monday 21 January]

Good morning and welcome to the first day of TCS at Davos

We’re excited to get going, discussing Business 4.0 and how technology is reshaping the corporate world. First up is the discussion on Unlocking Human Potential with Blockchain+Al, where we’ll debate the transformational role these technologies will are set to play in reshaping our world.

Speaking this morning is Tata Consultancy Services’ Dr. Gautam Shroff. As the Vice-President, Chief Scientist and Head of TCS Research and a member of TCS’ Corporate Technology Council, Dr. Shroff is involved in recommending directions to existing R&D, spawning new R&D efforts, sponsoring external research, and proliferating the resulting technology and intellectual property across TCS’ units. He is also part of the AI task force set up by the Government of India.

[CET 14:12, Monday 21 January]

Stay tuned for live updates along the way.

Coming up on Tuesday…

That rounds up Monday on the blog, tomorrow we’ll host some big events and should dig in to some interesting themes, kicking off in the morning with a look at how blockchain and AI are set to reshape our world.

[12:55 CET, Monday 21 January]

Tata Consultancy Services’ Dr. Gautam Shroff will speak at an event at the TCS Dome entitled Unlocking Human Potential with Blockchain+AI, alongside John Werner and Alex Pentland from MIT and others.

In the afternoon, we’ll launch 2019’s Brand Finance Global 500 report, with a panel discussion on the evolving role of the chief executive.

See you tomorrow!

How Chief Executives Shape Brands & Reputation

We’re getting ready for our panel discussion tomorrow, where we’ll look at how CEOs achieve success in brand management.

With speakers including Cathy Bessant, Chief Operations and Technology Officer at Bank of America and Natarajan Chandrasekaran, Chairman of TATA Sons, we’ll look at new research and ask if companies should take more urgent steps to value and report on their brands and reputations.

[11:35 CET, Monday 21 January]

Leading the World to Business 4.0

Tata Consultancy Services is one of the World Economic Forum’s long-standing Strategic Partners, and as our senior leaders attend the Annual Meeting in Davos, there’s never been a more important time for global cooperation.

This year we’re holding a series of debates, events, meetings and sessions designed to help further the role that digital technologies play in shaping the future.

We’ll cover all of this on the blog in the coming days. In the meantime you can learn more about our work at Davos on this website

Business 4.0 and Mass Personalization

Having built digital spines and moved to the cloud, big businesses are embracing automation, robotics and artificial intelligence. Here, K Anant Krishnan, Chief Technology Officer at TCS discusses the transformational effect this is having on enterprise and the economy.

How mass personalisation can contribute towards success in today’s digital era: #wef19 #DigitalDirections

– Tata Consultancy Services – Europe (@TCS_Europe) January 21, 2019

Where business meets technology

Automation, robotics and artificial intelligence are changing the way we conduct business. Here we take a look at the place of Business 4.0 in the history of innovation

From the advent of the steam engine to the rise of artificial intelligence, this is how businesses have thrived during periods of enormous technological change: #DigitalDirections #wef19

– Tata Consultancy Services – Europe (@TCS_Europe) January 21, 2019

Welcome to Davos

Hello and welcome to Tata Consultancy Services’ (TCS) rolling coverage of the World Economic Forum Annual Meeting, where the theme is “Globalization 4.0: Shaping a New Architecture in the Age of the Fourth Industrial Revolution.”

The meeting begins tomorrow in Davos, Switzerland, and on this blog we’ll be following everything TCS is participating in.

As a Strategic Partner to WEF, TCS supports causes and platforms that strive to build a stronger and more collaborative planet.

This year, we’re focused on the role digital technology plays in creating a better world – something we call Business 4.0. Learn more about it or watch the video

Stay tuned for more live news from our key events in Davos.


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