When offering predictions for 2020 and beyond, most ERP consultants, vendors, and systems integrators will offer the typical buzzwords and hype being pushed by the latest technologies. But the reality is that there is a storm brewing in the ERP software industry in 2020, so it is important to understand how to navigate these challenges.
The current digital transformation and ERP software industry landscape
The industry is going through a seismic shift over the next few years. Cloud adoption, shoring up the deficiencies of flagship ERP systems, and unreasonable customer pressure from vendors and systems integrators are just some of the things that CXOs and transformation project teams need to navigate.
To complicate matters, industry players are doubling down on their biases and one-size-fits-all, silver bullet offerings. There is a lot of money at stake for various industry players, so biases are creeping into every nook and cranny of ERP RFP processes and procurement initiatives. ERP vendors may be partying like it’s 1999, but this isn’t necessarily a good thing for customers.
Finally, there are plenty of upstarts waiting in the wings to capitalize on the voids left by the big players. While SAP is imposing its 2025 deadline on customers, for example, Service Now, Workday, and other best of breed solutions stand to excel where the big vendors are deficient. This can be a difficult technology and transformation landscape for customers to navigate.
Hysteria in the digital transformation and ERP software industry
As I was writing these predictions a few days ago, I was listening to the song Hysteria by Def Leppard. Coincidentally, the word seemed to summarize my current view of the ERP software industry heading into 2020 and beyond.
This video summarizes my top 10 predictions 2020 and beyond, which show how hysteria will be the operative word for the digital transformation and ERP industry in the coming years:
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