Getting ahead in the Digital Age – Mega Event Worldwide (Ancillary, Loyalty & Co-Brand Conferences)

Photo: City of Long Beach

Registration by credit card of $799.00 USD (airlines & hospitality/travel providers) and $1,499.00 USD (vendors & financial services) is still available while limited seats remain. STOP THE PRESS: Limited registration places in the Mega Event remain available. Complimentary registration is also available for both the Pre-Event Workshops on October 31st, covering hot topics like Blockchain, as well as for the Mega Event Welcome Networking Reception on the evening of October 31st.

Mega Event Overview & Theme: Mega Event 2018 will be held in Long Beach, California, home to the luxury liner The Queen Mary. She was the fastest ship in her day at the leading edge of technology. Similarly, the theme for Mega Event 2018 is shaped around being at the leading edge of technology in our rapidly developing digital age. So, Mega Event 2018 will look at how to make the best of Digital in the areas of Loyalty, Ancillary Revenues/Merchandising and Co-brand Cards. It will also allow attendees to connect with not only great content, but great business contacts, enabling participants to learn best practices and hear how others are getting ahead in the digital age.

Mega Event will cover three conference tracks in a single venue: 1) Loyalty Conference 2) Ancillary Revenue & Merchandising Conference & 3) Co-Brand & Travel Rewards, as well as the 2018 Mega Awards sponsored by Avis-Budget Group. Additionally, the Frequent Traveler Awards will return to recognize the leading loyalty programs of the world from the consumers’ perspective. Mega Event registered attendees will receive complimentary passes to the FT Awards on the evening of November 1st.

Scroll down to see the agenda in PDF and to register now while registration places remain available.

Note: Registration is $100 USD additional for payment by bank transfer.

31st October – 2nd November 2018

Note: Click on the button above for the complete conference agenda on the main conference days of November 1st & 2nd. The pre-conference agenda (31st October) can be found below.


Pre-Session One: What does Digital Mean for Loyalty?

Chairman’s Welcome and Introductions

2.05pm – 2.35pm
Digital is Great – but How Do you Take Control? Everything you need to know about digital and API’s
Speaker: Kevin O’Shaugnessy, CEO/Founder, Cityhook

2.35pm – 3.00pm
Blockchain and Loyalty: How it works in the real world!
Speaker: Richard Jordan, President, Voy

3.00pm – 3.30pm
In a Social Media World how Best to Manage Loyalty?
Speaker: Piotr Kozlowski, Loyalty Consulting Director, Comarch

3.30pm – 4.10pm
Coffee Break and Networking sponsored by Loyalty Fraud Association – 5.00pm
Everything you Wanted to Know About Blockchain for Loyalty, Ancillary & the Airline/Travel Industry
Speaker: Saritta Hines, CEO, Trustabit

Pre-Session Two: Loyalty Fraud Update
Note: This session runs in parallel to Session One between 2 and 3.30pm. You can mix and match the pre-sessions.

2.00pm – 2.15pm
Chairman’s Welcome and Introductions

2.15pm – 2.45pm
Loyalty Fraud Update
Speaker: Michael Smith, Co-Founder, Loyalty Fraud Prevention Association (LFPA)

2.45pm – 3.30pm
Loyalty Account Takeover: What is and what you can do about it!
Speaker: Jeff Sakasegawa, Trust & Safety Architect, Sift Science

3.30pm – 4.10pm
Coffee Break and Networking sponsored by Loyalty Fraud Association – 5.00pm (Joint with Session One)
Everything you Wanted to Know About Blockchain for Loyalty, Ancillary & the Airline/Travel Industry
Speaker: Saritta Hines, CEO, Trustabit

Our Event Partner – Frequent Traveler Awards (November 1st, Evening)

The Frequent Traveler Awards return to recognize the leading programs of the world. Featuring new award categories and recognition of more travel verticals, the Frequent Traveler Awards promises to provide comprehensive recognition of the travel loyalty industry. The Frequent Traveler Awards will take place just a few minutes’ walk from the Mega Event conference hotel.. The FT Awards will be recognizing and celebrating achievements and innovations from loyalty programs all over the world!

More information is available at

Our Event Media Partner:

The biggest global network of over 35.000 fintech professionals and our experienced consultants they are able connect you to highly skilled people to boost your business performance.

To learn more about Payments & Cards Network, please visit:
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The whole Ai team is looking forward to meeting you at the Mega Event in Long Beach/LA from 31st October to the 2nd of November.

We have a number of great delegate offers and prize draw items and you can find the details of them below. Our Prize Draws items will be awarded on the 2nd of November at the close of the event, so make sure you drop by our exhibitors and drop in your business card to take part – and be in the room to win!

Scroll down for more information, or click on any of the links below to jump immediately to that section:

► Free attendance at the Frequent Traveler Awards, Thursday 1st of November
► Free WiFi for International Delegates at Mega Event
► Skyroam Mobile Internet – Prize Draw
► Avis Budget Car Hire Vouchers – Prize Draw
► Free HomingPin to find your lost items!
► Free Copy of the Ancillary Revenue & Loyalty Guide by Jay Sorensen

If you would like to take advantage of some local deals with shops and restaurants near the conference venue then the attached pdf will tell you how:

We know that many of our international delegates will not having roaming access in the US and Skyroam, one of our exhibitors and event sponsors, has very kindly arranged for you to have free access using the Skyroam device. It is a superb product that connects you and your devices to the internet worldwide. You can pick up a free Skyroam device when you collect your name badge and return it to our registration desk at the end of the event. It will be configured to give you free access during the conference.

And, if you pop by their exhibition space you’ll be able to find out more about the product as well as being able to enter in to a prize draw (drawn on the 2nd of November at the end of Mega Event) to win the device and connection time. A truly great product and prize!

Avis Budget are sponsoring the Industry Achievement Award at Mega Event and you can nominate via the website here

In addition they will also have some free car rental vouchers that you need to be in room to win at the end of Mega Event on the 2nd of November.

Drop by their exhibition stand to learn how Avis Budget can help your customers – and your ancillary income – as well as dropping off your business card to win some free car rental!

HomingPIN is a is changing the way that lost property can be dealt with globally and we are delighted to have them exhibiting at Mega Event 2018 to explain all about how they can help you and your customers!

HomingPIN replaces your traditional luggage tag and is integrated into over 2,800 airports worldwide. It can be used on passports, mobile phones, laptops, car keys – in fact any asset that is at risk of loss while travelling or carried with you every-day. It’s supported by a multi lingual global reporting system, which means if you lose something while travelling on a train, plane, bus, taxi, or in a restaurant, hotel, etc., HomingPIN greatly increases the chance of getting your item back.

With fantastic co-branding opportunities available whether it be servicing existing customers, attracting new business or establishing a new revenue opportunity, HomingPIN has a solution for all. Pop by their exhibition stand to pick up a free for life HomingPIN pack to protect your most valuable items and find out more about how HomingPIN can work for you, your organisation and your customers.

In addition to the devices that Skyroam are loaning to international delegates at Mega for the duration of the event, along with free internet connection, if you drop by their exhibition stand and chat with them, you can enter in to a prize draw to win one of their amazing devices.

The draw will take place at the end of Mega Event on the 2nd of November and you need to be there to collect your device! For more details about Skyroam please email: This email address is being protected from spambots. You need JavaScript enabled to view it.

All delegate passes for Mega Event 2018 also come with free attendance at the 2018 Frequent Travel (FT) Awards! If you want to attend but haven’t ticked the box on your registration sign up (you can check if you have by looking at your email confirmation for the event as it will be listed as an admission item if you checked the box) then email our Delegate Support Officer by emailing Vicky at: This email address is being protected from spambots. You need JavaScript enabled to view it.

This will be drawn prior to the Industry Achievement Mega Award on the 31st of October – make sure you are in the room to drop your business card to win this comprehensive guide to everything loyalty and ancillary. The report is as legendary as it is comprehensive and is a superb reference source and very valuable prize!

Photo: Renaissance Long Beach Hotel

Event Location & Hotel Venue:

111 E Ocean Blvd, Long Beach, CA 90802
Phone: +1 562 437 5900

Sleeping rooms at the group rate of $199 per night (plus tax) are now probably sold out! The Courtyard by Marriott has rooms at similar rates and is adjacent to the Renaissance Hotel conference venue.Click here to book at the Courtyard by Marriott located adjacent to the conference venue.

Note: You can also find rooms at a cheaper sleeping room rate at the Hotel Royal (431 E Broadway, Long Beach, CA 90802), which is 9 minutes walking from the conference venue.

Conference Agenda Thumbnail Outline for your hotel booking:
Wednesday, October 31st, 2018: 14:00-17:00 – Pre-Event Sessions and 17:30-19.00 – Welcome Reception.
Thursday, November 1st, 2018: 08:00-20:00 Conference Sessions & Evening Reception.
Friday, November 2nd, 2018: 08:00-12:30 Conference Sessions

Discounts at Long Beach attractions with your Mega Event Badge:

Top Brand Names Sponsor Ai Events. Great Content and Connections made by presenters and sponsors.

Sponsoring an Ai Event

Whether it is raising brand awareness, new product launches or prospecting for new business, sponsoring an Ai Event is a great way to connect with your target audience. We aim to understand your detailed objectives so that we can tailor a sponsorship package to your requirements and budget.

With a comprehensive range of sponsorship options available, from exhibition space to sharing your marketing material with delegates, we will create a unique opportunity to promote your brand and/or product. To find out more about sponsoring this event, please contact Michael Smith at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Who comes to an Ai Event?

Ai Events focus very much on content. We have industry practitioners as speakers sharing their insights into the key issues of the day. We don’t sell speaking slots, which means our presentations are not sales pitches thus attracting delegates who want to keep up-to-date with innovations and best practices. Most airline, hotel and travel industry delegates are senior decision makers.From SVP, VP and Director level, our delegates are predominately the people doing the job and making purchasing decisions.

For more in-depth sponsorship information, relating to our different events, or the make up of our delegates, please ask for our Media Pack.

What sponsorships items are available?

We work with our sponsors to customise their sponsorship package to their corporate objectives and budget. Our sponsorship items start from US$999 and can be tailored to your exact requirement.

Some of the options available include:

► Exhibition space – great brand presence and your chance to speak with delegates during breaks & lunches
► Brand awareness at the event with sponsorship of coffee breaks, networking receptions. We aim to get your brand out there in front of your target audience
► Establishing your brand as an industry thought leader via white papers or other specialist content on the Ai website and promotion of your messages on the relevant event websites
► We also can run webinars and can promote your content to our extensive worldwide database of airline, hotel and travel industry executives

For a more detailed package, prices and how we can help you get to your target customer, please contact Michael Smith by email. He’s based in Scotland in the UK and will get back in touch with you as soon as possible to understand your needs and to tailor a package for your needs. His email address is This email address is being protected from spambots. You need JavaScript enabled to view it.

Photo: Networking Crowd at Mega Event 2017 in Palm Springs

The companies which have registered to participate this year include:

2Market Limited
Access Development
Accor Hotels
Aeroflot Russian Airlines
Ai Events
Air Canada
Air France / KLM
Air North
Air Transat
Alaska Airlines
Allegiant Air
Alliance Data
Allianz Global Assistance
Allianz Partners
American Airlines
American Direct Marketing
American Express
ANA X Inc.
Arik Air
Ascend Partners
Asia Miles
Auriemma Consulting Group
Avis Budget Group
Bahamas Tourism Ministry
Bank of America
Blue Ocean Advisory
Boarding Area / Runway Girl Network
Bold Loyalty
British Airways
Canadian North Airline
Cartera Commerce
Cathay Pacific
CellPoint Mobile
Choice Hotels International
Club Premier
Collinson Group
Company Evolution
CompoSecure Inc.
Connexions Loyalty Travel
CSA Travel Protection | Generali Global Assistance
CTM/ Montrose Loyalty
Currency Alliance
Custom Travel Solutions
Digital Rewards
Discover Financial Services
DXC Technology
Elite Marketing Group
Engage People
Enterprise Ireland
Entreprise Holidays (Alamos Rent A Car, Entreprise-Rent-A-Car,
National Car Rental)
Even Financy
Expedia Group
Experiencias Xcaret
Fidelity Marketing Group
Frontier Airlines
Fusion Company
Generali Global Assistance
GetYourGuide Deutschland GmbH
G&G International
Goldman Sachs
Grab + Collinson
Hawaiian Airlines
Homing Pin Limited
IBS Software Pvt Ltda
IBS Software Services
ICF Olson
IFT Consulting
Indiana University Bloomington
Intent Media
International Airlines Group
Japan Airlines
Jet Privilege Pvt Ltd
JetBlue Technology Ventures
Jetstar Airways
JR Technologies
Kobie Marketing
Korean Air
Lotusmiles – Vietnam Airlines
Loyalty Fraud Prevention Association
Loyalty Partner Solutions GmbH
Lufthansa Airlines
Marcus Theattres
Maritz Loyalty
Maritz Motivation Solutions
Maritz Travel
Marriott International
Marriott Vacations Worldwide
Meridian Loyalty & Travel
Miles & More
Montrose Travel
Oliver Wyman
On Point Loyalty Singapore Pte Ltd
Open Back
Outside The Box,Inc
Park Cloud Limited
Peakwork AG
Persuade Loyalty
Pex Portal
Qatar Airways
Radisson Hotel Group
Research Now
RoomIt by CWT
SAP Concur
Scandinavian Airlines
Sears | Shop Your Way
SeatAssign Mate
Sift Science
Silver Family Trust
Sky Team Airline Alliance
South African Airways
Spirit Airlines
Sun Country
Synapse Group,Inc.
TD Bank
The First Club Digital Rewards
Ticket Jones
Trip Tuner
Trip Gift
Turkish Airlines
U.S. Bank
United Airlines
UpLift, Inc
US Bank
Virgin Atlantic Airways
Vernost Tech
Virgin Australia
Virgin Money
West Monroe Partners
WestJet Rewards
Wirecard Technologies GmbH
Wirecard Global Sales
Wise Marketer Group
XanderPay LLC
XXL Solutions

… and more to come!!


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